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Pam O'Hara

Author and Memoirist · 1 appearance on the record.

computed by AI from the episodes · how this works → · full disclaimer →

founderexecutiveauthor@pamohara ↗LinkedIn ↗pamelaohara.com ↗

She is the co-founder and former CEO of Batchbook, an early social CRM platform for small businesses, and a co-founder of the Cloud Software Association. After transitioning out of tech, she became a creative writer and memoirist focusing on grief, loss, and mental wellness.

10statements → 7claims → 1claims resolved → 3.9/5average certainty → 1.1/5average debate potential → ≈4.0/5argument clarity, estimated → 7said about them ↓

0 supported 0 partly supported 1 contradicted 6 not checkable as stated how the 7 claims stand · each chip opens the sources

7 assertions · 3 disclosures · every statement was checked. The predictions and assertions are the 7 claims: statements the public record can support or contradict. 1 is resolved, and 6 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Pam argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable contradicted claim

Assertion Contradicted
O'Hara: BatchBook pioneered unlimited-user pricing in small business CRM
“And we were the first ones that said, you know what? Why should small businesses have to pay to get another employee in on that conversation that that team is having with the customer?”
Pam O'Hara Jan 24, 2016 ▶ 7:29 How To Get 10,000 Customers for Your SaaS Business with Pam OHara of BatchBook

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Pam O'Hara on measured tape to publish a rate. This says nothing about how they speak.

Everything Pam O'Hara said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Assertion Contradicted
O'Hara: BatchBook pioneered unlimited-user pricing in small business CRM
“And we were the first ones that said, you know what? Why should small businesses have to pay to get another employee in on that conversation that that team is having with the customer?”
Pam O'Hara Jan 24, 2016 ▶ 7:29 How To Get 10,000 Customers for Your SaaS Business with Pam OHara of BatchBook
Disclosure
O'Hara: BatchBook is self-funded with around 20 employees
“We are self-funded. And we have, yeah, around, around 20.”
Pam O'Hara Jan 24, 2016 ▶ 5:29 How To Get 10,000 Customers for Your SaaS Business with Pam OHara of BatchBook
Assertion Not checkable as stated
O'Hara: BatchBook serves tens of thousands of users
“So we don't give out exact numbers, but we're in the tens of thousands at this point.”
Pam O'Hara Jan 24, 2016 ▶ 5:51 How To Get 10,000 Customers for Your SaaS Business with Pam OHara of BatchBook
Disclosure
O'Hara: BatchBook avoids freemium, user base is largely paid
“That is free and paid, although we don't have a freemium model, so it's, you know, it's largely paid.”
Pam O'Hara Jan 24, 2016 ▶ 6:10 How To Get 10,000 Customers for Your SaaS Business with Pam OHara of BatchBook
Assertion Not checkable as stated
BatchBook: Average business customer pays $42 per month
“So the average business is paying us 42 dollars per month.”
Pam O'Hara Jan 24, 2016 ▶ 9:38 How To Get 10,000 Customers for Your SaaS Business with Pam OHara of BatchBook
Assertion Not checkable as stated
O'Hara: Paid social remains BatchBook's biggest acquisition channel
“We do do some paid social. That's our biggest channel still.”
Pam O'Hara Jan 24, 2016 ▶ 11:59 How To Get 10,000 Customers for Your SaaS Business with Pam OHara of BatchBook
Assertion Not checkable as stated
O'Hara: BatchBook spends around $10,000 monthly on paid social
“It's in the tens of thousands, I would say you know, probably closer to 10,000 a month. So somewhere in there.”
Pam O'Hara Jan 24, 2016 ▶ 12:21 How To Get 10,000 Customers for Your SaaS Business with Pam OHara of BatchBook
Assertion Not checkable as stated
O'Hara: BatchBook maintains monthly customer retention above 95%
“Above 95%.”
Pam O'Hara Jan 24, 2016 ▶ 15:46 How To Get 10,000 Customers for Your SaaS Business with Pam OHara of BatchBook
Assertion Not checkable as stated
Pam O'Hara: BatchBook operates below breakeven to fund reinvestment
“We are not a breakeven, but that's because I choose to continue investing.”
Pam O'Hara Jan 24, 2016 ▶ 17:25 How To Get 10,000 Customers for Your SaaS Business with Pam OHara of BatchBook
Disclosure
Pam O'Hara: BatchBook is not currently seeking outside funding
“We are not currently seeking outside funding. We do not have immediate plans.”
Pam O'Hara Jan 24, 2016 ▶ 16:19 How To Get 10,000 Customers for Your SaaS Business with Pam OHara of BatchBook

The other half of the tape: Pam O'Hara's own voice is left out of every number here. Other people bring the name up 7 times in 2 episodes on Top Founders. every mention, with the transcript →

Who brings them up most Nathan Latka 7

Every mention by year

tap a year for its mentions
0041822016episodesmentions
0122016episodes it came up in
0021422016episodesmentions per episode
2016 7 mentions in 2 episodes 4 per episode

Appearances (1)

EpisodeDateSpeaking time
How To Get 10,000 Customers for Your SaaS Business with Pam OHara of BatchBook Jan 24, 2016 13m
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