Nigel Shanahan

Founder, 1 Mill Street · 1 appearance on the record.

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founderexecutiveinvestorLinkedIn ↗1millstreet.com ↗

Nigel Shanahan is an entrepreneur who founded the customer engagement platform Rant & Rave, which he led through a venture capital buyout and later sold to Upland Software in 2018. He subsequently launched the co-working space 1 Mill Street and the charitable platform Make Good Grow.

9statements → 6claims → 0claims resolved → 4/5average certainty → 1.22/5average debate potential →

6 not checkable as stated how the 6 claims stand · each chip opens the sources

6 assertions · 1 opinion · 2 disclosures · every statement was checked. The predictions and assertions are the 6 claims: statements the public record can support or contradict. 0 are resolved, and 6 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Nigel argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Nigel Shanahan on measured tape to publish a rate. This says nothing about how they speak.

Everything Nigel Shanahan said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Opinion
Shanahan: Customer Surveys Are the Antithesis of What Consumers Want
“In my opinion, surveys are the antithesis of really what a consumer wants. They just want to get it off their chest in their own words, In their own feelings.”
Nigel Shanahan May 14, 2018 ▶ 1:19 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually
Disclosure
Shanahan paid just over £1M to buy out his VCs in 2006
“Just over a million.”
Nigel Shanahan May 14, 2018 ▶ 8:06 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually
Assertion Not checkable as stated
Shanahan: Rant & Rave Average Annual Order Value Is Around £100k
“Our average order value annual is about a 100,000 UK.”
Nigel Shanahan May 14, 2018 ▶ 1:58 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually
Assertion Not checkable as stated
Shanahan: Rant & Rave Has Approximately 285 Customers
“About 285.”
Nigel Shanahan May 14, 2018 ▶ 2:25 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually
Disclosure
Shanahan's equity was diluted to five percent before his buyout
“I was down to five percent. I was down to five percent in terms of dilution. It was all ratcheted based on not just financial performance, but certain objectives they'd laid in.”
Nigel Shanahan May 14, 2018 ▶ 7:00 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually
Assertion Not checkable as stated
Shanahan: Rant & Rave maintains 95% retention on logos and revenue
“We're at 95% retention rates at the moment.”
Nigel Shanahan May 14, 2018 ▶ 12:40 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually
Assertion Not checkable as stated
Shanahan: Barclays has been a Rant & Rave client for over 14 years
“You know, in the UK, we've had clients for over, for Barclays, we've had them for over 14 years as a client.”
Nigel Shanahan May 14, 2018 ▶ 16:33 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually
Assertion Not checkable as stated
Shanahan: Every £1 in subscription drives 30p in usage revenue
“Well, because we have a usage off the back of the subscription, and typically a pound worth of subscription buys in 30 pence worth of sort of usage, if you understand what I mean.”
Nigel Shanahan May 14, 2018 ▶ 17:04 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually
Assertion Not checkable as stated
Shanahan: Rant & Rave grew subscription revenue 30% to 35% year-over-year
“30, 35% of subscription growth.”
Nigel Shanahan May 14, 2018 ▶ 17:44 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually

Appearances (1)

EpisodeDateSpeaking time
1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually May 14, 2018 9m
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