Assertion certainty 4/5 debate potential 1/5

Shanahan: Barclays has been a Rant & Rave client for over 14 years

Nigel Shanahan · 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually · May 14, 2018 · at 16:33

Nigel Shanahan, founder of Rant & Rave, discusses customer lifetime value and enterprise client longevity with Nathan Latka.

0:00 / 0:05exact quote · 5.4s

720p mp4 · rendered on demand · StarZero watermark

“You know, in the UK, we've had clients for over, for Barclays, we've had them for over 14 years as a client.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

The claim, plainly

Rant & Rave has retained Barclays as a client for more than 14 years.

a quote alone can be ambiguous, so this restates it with the references and context of the conversation around it resolved. AI-written; the tape below the player is the source.

How this resolves

Verification couldn't pin this to a public evidence class, so it stays on the record with its date, unassessed rather than guessed.

not yet assessed: in the resolution queue (grounded fact checks run in waves; this one's next)

Mentioned

Barclays Rant & Rave

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More from Nigel Shanahan

Opinion

Shanahan: Customer Surveys Are the Antithesis of What Consumers Want

“In my opinion, surveys are the antithesis of really what a consumer wants. They just want to get it off their chest in their own words, In their own feelings.”

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Disclosure

Shanahan paid just over £1M to buy out his VCs in 2006

“Just over a million.”

Nigel Shanahan May 14, 2018 ▶ 8:06 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually

Assertion Not checkable as stated

Shanahan: Rant & Rave Average Annual Order Value Is Around £100k

“Our average order value annual is about a 100,000 UK.”

Nigel Shanahan May 14, 2018 ▶ 1:58 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually

Assertion Not checkable as stated

Shanahan: Rant & Rave Has Approximately 285 Customers

“About 285.”

Nigel Shanahan May 14, 2018 ▶ 2:25 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually

Disclosure

Shanahan's equity was diluted to five percent before his buyout

“I was down to five percent. I was down to five percent in terms of dilution. It was all ratcheted based on not just financial performance, but certain objectives they'd laid in.”

Nigel Shanahan May 14, 2018 ▶ 7:00 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually

Assertion Not checkable as stated

Shanahan: Rant & Rave maintains 95% retention on logos and revenue

“We're at 95% retention rates at the moment.”

Nigel Shanahan May 14, 2018 ▶ 12:40 1024 How He Bought Out His VC's, Won His Company Back, Now Doing $24m Annually

Shanahan: Barclays has been a Rant & Rave client for over 14 years

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