Opinion
Asim says payment vendors like Encore exploit defendants with 10% fees
“And that's one of the things that these, that the existing payment companies like Encore really take advantage of people because they're charging 10% processing fee.”
Assertion Supported
Asim: Tyler Technologies built a notification product to compete with eCorte
“The biggest company within this space is is really an elephant named Tyler Tech, a multi-billion dollar primarily government software company based in Texas, and they don't really like us. So they actually built out a product To kind of compete with us, their …”
Insight
Asim: Government purchasing stalls due to high risk and zero reward for change
“I would say that the biggest thing really is the high risk and no reward for change. You know, like if you have an IT in any government purchasing decision, you're not gonna have one buyer. You're gonna have multiple buyers from each department.”
Insight
Asim: Government buyers reject startups in favor of mature, established vendors
“Startups are a bad word. You know, when we were first doing demos with judges, and court clerks, and administrators, and IT, that's one of the first things we'd say. We'd say, you know, we're a startup working with court reminders, court notification system. I…”
Assertion Contradicted
Asim: Washington Jurisdictions Ban Extra Fees on Court-Ordered Payments
“Some jurisdictions like in Washington are actually making it against the rules of the court to charge any money beyond. So if the court, if the judge orders you to pay a hundred dollars, the court's not legally allowed to accept anything more than that.”
Assertion Open · timeframe Nov 2022
Asim: Government RFPs pull exact verbiage from eCorte website
“And so, in our case, what we found is every time we update the website, and there's new RFPs, the verbiage that are on the RFPs is exactly pulled from our website.”
Disclosure
Asim: Texas mandate prompted outreach for statewide eCorte implementation
“And then the state of Texas finalized a new bill, Making court reminders a legally required obligation on the courts. Within a couple weeks, we got a phone call from the department, Texas Department of Information Resources here in Austin, wanting us to, you k…”
Insight
Asim: Government agencies refuse to accept legal risk or indemnification
“If you are going to work with government, which I don't recommend, the terms of service, the jurisdiction, like anything that really is related to their risk, there's a There's a legal term for the indemnification. Thank you, sir. Anything related to that, the…”
Insight
Asim: GovTech referral programs must use agency credits over cash
“So we can't give a government employee, you know, 50 dollars or a hundred dollars to go do a referral on G-II. It just doesn't work. They're not legally allowed to. Technically they can accept less than 50 dollar gifts, but even then it's not looked, ah, kindl…”
Disclosure
Asim: eCorte is negotiating with federal court CMS vendor
“We are in negotiations, can't talk about it too much, but we're in negotiations with A case management company that has a contract with federal courts for all the federal courts, basically, including immigration.”
Disclosure
Asim: eCorte sees faster growth in manual court messaging than automated workflows
“The ratio of growth with the one-off messages, the manual messages is actually more. So we see more or a higher increase in terms of just court staff sitting on this all day and using it as their messenger.”
Assertion Partly supported
US municipal courts average a 23% failure-to-appear rate, Asim says
“And so in just with municipal courts in the United States so that's like traffic tickets and other normal, like simple cases, average of 23% FTA rate, no show rate in terms of the number of people that don't show up for a court date.”
Assertion Not checkable as stated
eCorte facilitated nearly $1M in monthly court payment collections
“And we're just, we launched in the beginning of this year, and we're just seeing you know, this month is roughly 956,000 last month in terms of payment reminders sent and collected on by the courts.”
Insight
Asim: Government RFP implementations take up to a year post-award
“Basically any RFP project is automatically going to be a longer project. So they may have already taken a year to, prior to us winning the RFP, and then it may take another year from there to actually go through and do the implementation. And so really the one…”
Assertion Not checkable as stated
Asim: eCorte Colorado Statewide Contract Made Less Than Arkansas County Contract
“So then once COVID hit, courts all get shut down. Now I only have a 10 K contract with pay as you go on two cents a message. So much, much less expected volume. So a statewide contract ended up actually spending less than a county contract.”
Assertion Supported
Asim: Colorado Law Mandates Court Text Notifications With Default Opt-In
“The governor just approved the amended version a couple months ago and has made it made the notifications required and opted default to opt you in.”