Opinion certainty 4/5 debate potential 3/5

Asim says payment vendors like Encore exploit defendants with 10% fees

Ibrahim Asim · How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months · Nov 10, 2022 · at 9:47

Ibrahim Asim, founder of GovTech SaaS company eCorte, criticizes legacy court payment vendors for exorbitant transaction fees.

0:00 / 0:07exact quote · 7.9s
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“And that's one of the things that these, that the existing payment companies like Encore really take advantage of people because they're charging 10% processing fee.”

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More from Ibrahim Asim

Assertion Supported
Asim: Tyler Technologies built a notification product to compete with eCorte
“The biggest company within this space is is really an elephant named Tyler Tech, a multi-billion dollar primarily government software company based in Texas, and they don't really like us. So they actually built out a product To kind of compete with us, their …”
Ibrahim Asim Nov 10, 2022 ▶ 23:07 How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months
Insight
Asim: Government purchasing stalls due to high risk and zero reward for change
“I would say that the biggest thing really is the high risk and no reward for change. You know, like if you have an IT in any government purchasing decision, you're not gonna have one buyer. You're gonna have multiple buyers from each department.”
Ibrahim Asim Nov 10, 2022 ▶ 1:30 How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months
Insight
Asim: Government buyers reject startups in favor of mature, established vendors
“Startups are a bad word. You know, when we were first doing demos with judges, and court clerks, and administrators, and IT, that's one of the first things we'd say. We'd say, you know, we're a startup working with court reminders, court notification system. I…”
Ibrahim Asim Nov 10, 2022 ▶ 2:52 How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months
Assertion Contradicted
Asim: Washington Jurisdictions Ban Extra Fees on Court-Ordered Payments
“Some jurisdictions like in Washington are actually making it against the rules of the court to charge any money beyond. So if the court, if the judge orders you to pay a hundred dollars, the court's not legally allowed to accept anything more than that.”
Ibrahim Asim Nov 10, 2022 ▶ 10:00 How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months
Assertion Open · timeframe Nov 2022
Asim: Government RFPs pull exact verbiage from eCorte website
“And so, in our case, what we found is every time we update the website, and there's new RFPs, the verbiage that are on the RFPs is exactly pulled from our website.”
Ibrahim Asim Nov 10, 2022 ▶ 13:07 How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months
Disclosure
Asim: Texas mandate prompted outreach for statewide eCorte implementation
“And then the state of Texas finalized a new bill, Making court reminders a legally required obligation on the courts. Within a couple weeks, we got a phone call from the department, Texas Department of Information Resources here in Austin, wanting us to, you k…”
Ibrahim Asim Nov 10, 2022 ▶ 13:38 How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months
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