Ibrahim Asim, founder of GovTech SaaS company eCorte, compares flat subscription pricing with usage-based government contracts during COVID-19.
0:00 / 0:14exact quote · 14.5s
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“So then once COVID hit, courts all get shut down. Now I only have a 10 K contract with pay as you go on two cents a message. So much, much less expected volume. So a statewide contract ended up actually spending less than a county contract.”
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Opinion
Asim says payment vendors like Encore exploit defendants with 10% fees
“And that's one of the things that these, that the existing payment companies like Encore really take advantage of people because they're charging 10% processing fee.”
Ibrahim AsimNov 10, 2022▶ 9:47How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months
AssertionSupported
Asim: Tyler Technologies built a notification product to compete with eCorte
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Ibrahim AsimNov 10, 2022▶ 23:07How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months
Insight
Asim: Government purchasing stalls due to high risk and zero reward for change
“I would say that the biggest thing really is the high risk and no reward for change. You know, like if you have an IT in any government purchasing decision, you're not gonna have one buyer. You're gonna have multiple buyers from each department.”
Ibrahim AsimNov 10, 2022▶ 1:30How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months
Insight
Asim: Government buyers reject startups in favor of mature, established vendors
“Startups are a bad word. You know, when we were first doing demos with judges, and court clerks, and administrators, and IT, that's one of the first things we'd say. We'd say, you know, we're a startup working with court reminders, court notification system. I…”
Ibrahim AsimNov 10, 2022▶ 2:52How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months
AssertionContradicted
Asim: Washington Jurisdictions Ban Extra Fees on Court-Ordered Payments
“Some jurisdictions like in Washington are actually making it against the rules of the court to charge any money beyond. So if the court, if the judge orders you to pay a hundred dollars, the court's not legally allowed to accept anything more than that.”
Ibrahim AsimNov 10, 2022▶ 10:00How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months
AssertionOpen · timeframe Nov 2022
Asim: Government RFPs pull exact verbiage from eCorte website
“And so, in our case, what we found is every time we update the website, and there's new RFPs, the verbiage that are on the RFPs is exactly pulled from our website.”
Ibrahim AsimNov 10, 2022▶ 13:07How we grew our GovTech SaaS from $50k to $350k ARR in the last 12 months
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