Sep 27, 2020 · 17m · top-founders

Wemby Hits $100k Revenue Giving Your Team Therapy Sessions

Alberto Fantapi · 8m spoken Nathan Latka · 5m spoken Eric Yuan · 4s spoken Vivek Bhaskaran · 3s spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

In this interview, Wemby founder Alberto Fantapi discusses scaling a B2B mental health platform to over $100,000 in ARR by serving enterprise NGOs and international institutions like the United Nations through a capital-efficient managed service model.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 38.6% of the talking time here. How this is scored →

Nathan as informed peer 4.4 Guest teaching 2.8 Guest disagreement 1.4 Nathan pushing back 3.2
05100:0010:000:12–2:21 · Nathan as informed peer 0/10 Nathan Latka Subscription Call-to-Action and Platform Overview Introductory promotional segment and guest biographical overview read by the host. As a monologue, all interactive dynamics and host scores are set to zero.2:21–6:11 · Nathan as informed peer 4/10 Wemby Business Model, Revenue Metrics, and Core Offering Nathan breaks down Wemby's early metrics, converting annual figures to monthly recurring revenue and querying churn rates. Alberto cooperatively details their initial NGO pilot and UN contract acquisition.6:12–9:24 · Nathan as informed peer 5/10 Hybrid Billing Structure and Session Volume Metrics Nathan inspects the mechanics of session volume, client concentration, and contractor clinician staffing. When Nathan asks about personality testing, Alberto clarifies they rely on culture-fit interviews modeled after tech firms.9:24–13:53 · Nathan as informed peer 7/10 Fundraising Strategy and Pandemic Market Tailwinds Nathan presses on the aggressive valuation multiple requested relative to current ARR and asks why past therapy platforms failed. Alberto counters by rejecting the marketplace label, asserting Wemby is a high-control managed service provider.13:53–16:45 · Nathan as informed peer 6/10 Corporate Activation Rates and Attendance Governance Nathan highlights the industry-wide hazard of low seat activation leading to enterprise churn. Alberto defends his numbers with 75% active usage and attendance policies before concluding with rapid-fire questions.0:12–2:21 · Guest teaching 0/10 Nathan Latka Subscription Call-to-Action and Platform Overview Introductory promotional segment and guest biographical overview read by the host. As a monologue, all interactive dynamics and host scores are set to zero.2:21–6:11 · Guest teaching 2/10 Wemby Business Model, Revenue Metrics, and Core Offering Nathan breaks down Wemby's early metrics, converting annual figures to monthly recurring revenue and querying churn rates. Alberto cooperatively details their initial NGO pilot and UN contract acquisition.6:12–9:24 · Guest teaching 3/10 Hybrid Billing Structure and Session Volume Metrics Nathan inspects the mechanics of session volume, client concentration, and contractor clinician staffing. When Nathan asks about personality testing, Alberto clarifies they rely on culture-fit interviews modeled after tech firms.9:24–13:53 · Guest teaching 5/10 Fundraising Strategy and Pandemic Market Tailwinds Nathan presses on the aggressive valuation multiple requested relative to current ARR and asks why past therapy platforms failed. Alberto counters by rejecting the marketplace label, asserting Wemby is a high-control managed service provider.13:53–16:45 · Guest teaching 4/10 Corporate Activation Rates and Attendance Governance Nathan highlights the industry-wide hazard of low seat activation leading to enterprise churn. Alberto defends his numbers with 75% active usage and attendance policies before concluding with rapid-fire questions.0:12–2:21 · Guest disagreement 0/10 Nathan Latka Subscription Call-to-Action and Platform Overview Introductory promotional segment and guest biographical overview read by the host. As a monologue, all interactive dynamics and host scores are set to zero.2:21–6:11 · Guest disagreement 1/10 Wemby Business Model, Revenue Metrics, and Core Offering Nathan breaks down Wemby's early metrics, converting annual figures to monthly recurring revenue and querying churn rates. Alberto cooperatively details their initial NGO pilot and UN contract acquisition.6:12–9:24 · Guest disagreement 1/10 Hybrid Billing Structure and Session Volume Metrics Nathan inspects the mechanics of session volume, client concentration, and contractor clinician staffing. When Nathan asks about personality testing, Alberto clarifies they rely on culture-fit interviews modeled after tech firms.9:24–13:53 · Guest disagreement 3/10 Fundraising Strategy and Pandemic Market Tailwinds Nathan presses on the aggressive valuation multiple requested relative to current ARR and asks why past therapy platforms failed. Alberto counters by rejecting the marketplace label, asserting Wemby is a high-control managed service provider.13:53–16:45 · Guest disagreement 2/10 Corporate Activation Rates and Attendance Governance Nathan highlights the industry-wide hazard of low seat activation leading to enterprise churn. Alberto defends his numbers with 75% active usage and attendance policies before concluding with rapid-fire questions.0:12–2:21 · Nathan pushing back 0/10 Nathan Latka Subscription Call-to-Action and Platform Overview Introductory promotional segment and guest biographical overview read by the host. As a monologue, all interactive dynamics and host scores are set to zero.2:21–6:11 · Nathan pushing back 2/10 Wemby Business Model, Revenue Metrics, and Core Offering Nathan breaks down Wemby's early metrics, converting annual figures to monthly recurring revenue and querying churn rates. Alberto cooperatively details their initial NGO pilot and UN contract acquisition.6:12–9:24 · Nathan pushing back 3/10 Hybrid Billing Structure and Session Volume Metrics Nathan inspects the mechanics of session volume, client concentration, and contractor clinician staffing. When Nathan asks about personality testing, Alberto clarifies they rely on culture-fit interviews modeled after tech firms.9:24–13:53 · Nathan pushing back 6/10 Fundraising Strategy and Pandemic Market Tailwinds Nathan presses on the aggressive valuation multiple requested relative to current ARR and asks why past therapy platforms failed. Alberto counters by rejecting the marketplace label, asserting Wemby is a high-control managed service provider.13:53–16:45 · Nathan pushing back 5/10 Corporate Activation Rates and Attendance Governance Nathan highlights the industry-wide hazard of low seat activation leading to enterprise churn. Alberto defends his numbers with 75% active usage and attendance policies before concluding with rapid-fire questions.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 78.8% · guest 21.2%0:00 · Nathan 78.8% · guest 21.2%3:00 · Nathan 13% · guest 87%3:00 · Nathan 13% · guest 87%6:00 · Nathan 35.5% · guest 64.5%6:00 · Nathan 35.5% · guest 64.5%9:00 · Nathan 36.5% · guest 63.5%9:00 · Nathan 36.5% · guest 63.5%12:00 · Nathan 20.4% · guest 79.6%12:00 · Nathan 20.4% · guest 79.6%15:00 · Nathan 51.6% · guest 48.4%15:00 · Nathan 51.6% · guest 48.4%
Sharpest disagreement ▶ 12:46 Alberto rejects the marketplace categorization

Alberto firmly disputes the premise that Wemby is a therapy marketplace, insisting that quality control requires operating strictly as a curated service provider.

Hardest push from Nathan ▶ 11:40 Nathan questions the high valuation multiple

Nathan directly challenges Alberto on targeting a 1.5 million raise at a high multiple while generating only roughly 100k in ARR.

Biggest teaching moment ▶ 12:46 Alberto explains why therapy marketplaces fail

Alberto educates the host on the structural flaws of marketplace scaling in healthcare, explaining how unvetted growth degrades clinical recovery outcomes.

Nathan holds their own ▶ 13:53 Nathan identifies the B2B wellness activation pitfall

Nathan demonstrates sharp domain expertise by pinning down the central SaaS renewal vulnerability when corporate clients pay for unused employee seats.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Nathan Latka Subscription Call-to-Action and Platform Overview 0000 Introductory promotional segment and guest biographical overview read by the host. As a monologue, all interactive dynamics and host scores are set to zero.
Wemby Business Model, Revenue Metrics, and Core Offering 4212 Nathan breaks down Wemby's early metrics, converting annual figures to monthly recurring revenue and querying churn rates. Alberto cooperatively details their initial NGO pilot and UN contract acquisition.
Hybrid Billing Structure and Session Volume Metrics 5313 Nathan inspects the mechanics of session volume, client concentration, and contractor clinician staffing. When Nathan asks about personality testing, Alberto clarifies they rely on culture-fit interviews modeled after tech firms.
Fundraising Strategy and Pandemic Market Tailwinds 7536 Nathan presses on the aggressive valuation multiple requested relative to current ARR and asks why past therapy platforms failed. Alberto counters by rejecting the marketplace label, asserting Wemby is a high-control managed service provider.
Corporate Activation Rates and Attendance Governance 6425 Nathan highlights the industry-wide hazard of low seat activation leading to enterprise churn. Alberto defends his numbers with 75% active usage and attendance policies before concluding with rapid-fire questions.

Statements from this episode (13)

Disclosure
Fantapi: Wemby generates about $110,000 in annual recurring revenue
“We are about a 110,000 a month, a year.”
Alberto Fantapi Sep 27, 2020 ▶ 2:49
Assertion Not checkable as stated
Fantapi: Wemby currently has five large enterprise clients
“Right now we got five large clients.”
Alberto Fantapi Sep 27, 2020 ▶ 5:17
Assertion Not checkable as stated
Fantapi: Wemby has zero percent customer churn
“Zero percent churn.”
Alberto Fantapi Sep 27, 2020 ▶ 5:27
Assertion Not publicly verifiable
Fantapi: Wemby began working with the United Nations in January 2020
“In January this year, we start working with the United Nations, which you know, it's something that pretty good for us at the moment.”
Alberto Fantapi Sep 27, 2020 ▶ 5:35
Assertion Not checkable as stated
Fantapi: Wemby has completed over 2,000 therapy sessions since January 2019
“The past 30 days, about 200. So we're doing about 200 sessions a month, like since, ah, January 2019, we have, ah, done more than 2000 sessions.”
Alberto Fantapi Sep 27, 2020 ▶ 7:06
Assertion Not checkable as stated
Alberto Fantapi: 70% of Wemby Sessions Come From First Client
“So, let's say, like, at the moment, most of our sessions come from our first customer. So, let's say, like 70% of our sessions come from our first client.”
Alberto Fantapi Sep 27, 2020 ▶ 7:35
Disclosure
Fantapi: Wemby operates with five full-time staff and 17 active therapists
“At the moment we got about five. And about 17 that are, you know, actively working for us.”
Alberto Fantapi Sep 27, 2020 ▶ 8:09
Disclosure
Fantapi: Wemby raised $50k from angels and friends in 2018
“In 2018, not much, really about 50,000 dollars was mostly like some angels and friends capital.”
Alberto Fantapi Sep 27, 2020 ▶ 10:06
Disclosure
Fantapi: Wemby is raising £1 million ($1.5 million USD)
“Yeah. Pounds. So say about 1.5 million dollars.”
Alberto Fantapi Sep 27, 2020 ▶ 10:19
Assertion Not checkable as stated
Fantapi: Wemby is profitable and revenue-generating
“We are a revenue making a run and profitable startup in a space that is absolutely booming at the moment.”
Alberto Fantapi Sep 27, 2020 ▶ 10:35
Disclosure
Fantapi: Wemby Is Targeting a £3M to £5M Valuation
“So we are target like a valuation between three to five million pounds.”
Alberto Fantapi Sep 27, 2020 ▶ 11:51
Insight
Fantapi: Scaling a Marketplace Burns Capital and Degrades Quality Control
“Scaling a marketplace requires a lot of money, and you lose control of the quality of the service that is provided.”
Alberto Fantapi Sep 27, 2020 ▶ 12:47
Assertion Not checkable as stated
Fantapi: Wemby maintains an average user activation rate of 75%
“So we got at the moment about 75% average user trade. So, and we are looking to bring that even higher. And what does that mean? Any other, that means that about 75% of the users that are subscribed actually are active users.”
Alberto Fantapi Sep 27, 2020 ▶ 14:18
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