Mar 5, 2021 · 20m · top-founders

Real Estate Tool Loses $3.6m During COVID, Now Recovered to $10m Run Rate

Jimmy Mackin · 12m spoken Nathan Latka · 5m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

Curaytor co-founder and CEO Jimmy Mackin details how his bootstrapped real estate marketing platform recovered from a severe pandemic downturn to achieve an annual run rate near $10 million. He breaks down their premium enterprise pricing, tech-enabled services hybrid model, and disciplined path to cash flow profitability.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 28.4% of the talking time here. How this is scored →

Nathan as informed peer 5.6 Guest teaching 3.9 Guest disagreement 2.9 Nathan pushing back 4.3
05100:0010:0020:002:16–5:04 · Nathan as informed peer 6/10 Technology-Empowered Services vs. Pure SaaS Model Latka opens by probing whether the business is purely services rather than SaaS. Jimmy immediately reframes the business as 'technology empowered professional services' and breaks down customer splits, while Latka calculates contract economics and ARPU.5:06–7:44 · Nathan as informed peer 4/10 Navigating COVID-19 Churn and Shifting to Advertising Jimmy details how MRR plummeted during COVID to under 500k and explains their pivot into advertising to provide direct ROI and compete against Zillow. Latka mainly listens and asks clarifying questions on recovery mechanics.7:45–10:51 · Nathan as informed peer 5/10 Bootstrapped Profitability and Cash Flow Turnaround Latka clarifies the ownership split with co-founder Chris Smith and the silent partner. Jimmy outlines the operational turnaround and cash flow improvements after stepping up as CEO in 2019.10:51–13:59 · Nathan as informed peer 7/10 Team Composition and Sales Restructuring Latka drills heavily into quota-to-OTE mechanics, challenging Mackin on how aggressive a $2.2M-$3.2M sales quota is for software and services reps. Jimmy explains his quota expectations and marketing support structure.13:59–16:29 · Nathan as informed peer 6/10 Customer Acquisition Cost and Payback Economics Latka interrupts to press on CAC payback and expansion revenue economics. Jimmy admits they lack net expansion revenue currently because they intentionally unified around a single high-ticket product.16:29–18:38 · Nathan as informed peer 7/10 Real Estate Advertising Market Opportunity and Valuation Latka demands a current valuation figure and interrupts Mackin when he shifts the question to buyout price. Latka quickly calculates that a $10M-$20M personal payout requires a $90M-$120M corporate valuation based on equity.18:38–20:08 · Nathan as informed peer 4/10 The Famous Five Rapid-Fire Questions Standard Famous Five rapid-fire segment. Jimmy playfully reframes the final reflection question into what his future self would tell him today.2:16–5:04 · Guest teaching 5/10 Technology-Empowered Services vs. Pure SaaS Model Latka opens by probing whether the business is purely services rather than SaaS. Jimmy immediately reframes the business as 'technology empowered professional services' and breaks down customer splits, while Latka calculates contract economics and ARPU.5:06–7:44 · Guest teaching 5/10 Navigating COVID-19 Churn and Shifting to Advertising Jimmy details how MRR plummeted during COVID to under 500k and explains their pivot into advertising to provide direct ROI and compete against Zillow. Latka mainly listens and asks clarifying questions on recovery mechanics.7:45–10:51 · Guest teaching 3/10 Bootstrapped Profitability and Cash Flow Turnaround Latka clarifies the ownership split with co-founder Chris Smith and the silent partner. Jimmy outlines the operational turnaround and cash flow improvements after stepping up as CEO in 2019.10:51–13:59 · Guest teaching 4/10 Team Composition and Sales Restructuring Latka drills heavily into quota-to-OTE mechanics, challenging Mackin on how aggressive a $2.2M-$3.2M sales quota is for software and services reps. Jimmy explains his quota expectations and marketing support structure.13:59–16:29 · Guest teaching 3/10 Customer Acquisition Cost and Payback Economics Latka interrupts to press on CAC payback and expansion revenue economics. Jimmy admits they lack net expansion revenue currently because they intentionally unified around a single high-ticket product.16:29–18:38 · Guest teaching 4/10 Real Estate Advertising Market Opportunity and Valuation Latka demands a current valuation figure and interrupts Mackin when he shifts the question to buyout price. Latka quickly calculates that a $10M-$20M personal payout requires a $90M-$120M corporate valuation based on equity.18:38–20:08 · Guest teaching 3/10 The Famous Five Rapid-Fire Questions Standard Famous Five rapid-fire segment. Jimmy playfully reframes the final reflection question into what his future self would tell him today.2:16–5:04 · Guest disagreement 4/10 Technology-Empowered Services vs. Pure SaaS Model Latka opens by probing whether the business is purely services rather than SaaS. Jimmy immediately reframes the business as 'technology empowered professional services' and breaks down customer splits, while Latka calculates contract economics and ARPU.5:06–7:44 · Guest disagreement 2/10 Navigating COVID-19 Churn and Shifting to Advertising Jimmy details how MRR plummeted during COVID to under 500k and explains their pivot into advertising to provide direct ROI and compete against Zillow. Latka mainly listens and asks clarifying questions on recovery mechanics.7:45–10:51 · Guest disagreement 2/10 Bootstrapped Profitability and Cash Flow Turnaround Latka clarifies the ownership split with co-founder Chris Smith and the silent partner. Jimmy outlines the operational turnaround and cash flow improvements after stepping up as CEO in 2019.10:51–13:59 · Guest disagreement 3/10 Team Composition and Sales Restructuring Latka drills heavily into quota-to-OTE mechanics, challenging Mackin on how aggressive a $2.2M-$3.2M sales quota is for software and services reps. Jimmy explains his quota expectations and marketing support structure.13:59–16:29 · Guest disagreement 2/10 Customer Acquisition Cost and Payback Economics Latka interrupts to press on CAC payback and expansion revenue economics. Jimmy admits they lack net expansion revenue currently because they intentionally unified around a single high-ticket product.16:29–18:38 · Guest disagreement 5/10 Real Estate Advertising Market Opportunity and Valuation Latka demands a current valuation figure and interrupts Mackin when he shifts the question to buyout price. Latka quickly calculates that a $10M-$20M personal payout requires a $90M-$120M corporate valuation based on equity.18:38–20:08 · Guest disagreement 2/10 The Famous Five Rapid-Fire Questions Standard Famous Five rapid-fire segment. Jimmy playfully reframes the final reflection question into what his future self would tell him today.2:16–5:04 · Nathan pushing back 4/10 Technology-Empowered Services vs. Pure SaaS Model Latka opens by probing whether the business is purely services rather than SaaS. Jimmy immediately reframes the business as 'technology empowered professional services' and breaks down customer splits, while Latka calculates contract economics and ARPU.5:06–7:44 · Nathan pushing back 3/10 Navigating COVID-19 Churn and Shifting to Advertising Jimmy details how MRR plummeted during COVID to under 500k and explains their pivot into advertising to provide direct ROI and compete against Zillow. Latka mainly listens and asks clarifying questions on recovery mechanics.7:45–10:51 · Nathan pushing back 4/10 Bootstrapped Profitability and Cash Flow Turnaround Latka clarifies the ownership split with co-founder Chris Smith and the silent partner. Jimmy outlines the operational turnaround and cash flow improvements after stepping up as CEO in 2019.10:51–13:59 · Nathan pushing back 6/10 Team Composition and Sales Restructuring Latka drills heavily into quota-to-OTE mechanics, challenging Mackin on how aggressive a $2.2M-$3.2M sales quota is for software and services reps. Jimmy explains his quota expectations and marketing support structure.13:59–16:29 · Nathan pushing back 5/10 Customer Acquisition Cost and Payback Economics Latka interrupts to press on CAC payback and expansion revenue economics. Jimmy admits they lack net expansion revenue currently because they intentionally unified around a single high-ticket product.16:29–18:38 · Nathan pushing back 7/10 Real Estate Advertising Market Opportunity and Valuation Latka demands a current valuation figure and interrupts Mackin when he shifts the question to buyout price. Latka quickly calculates that a $10M-$20M personal payout requires a $90M-$120M corporate valuation based on equity.18:38–20:08 · Nathan pushing back 1/10 The Famous Five Rapid-Fire Questions Standard Famous Five rapid-fire segment. Jimmy playfully reframes the final reflection question into what his future self would tell him today.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 64.7% · guest 35.3%0:00 · Nathan 64.7% · guest 35.3%3:00 · Nathan 21.7% · guest 78.3%3:00 · Nathan 21.7% · guest 78.3%6:00 · Nathan 7.3% · guest 92.7%6:00 · Nathan 7.3% · guest 92.7%9:00 · Nathan 14.6% · guest 85.4%9:00 · Nathan 14.6% · guest 85.4%12:00 · Nathan 35.5% · guest 64.5%12:00 · Nathan 35.5% · guest 64.5%15:00 · Nathan 14.7% · guest 85.3%15:00 · Nathan 14.7% · guest 85.3%18:00 · Nathan 41.8% · guest 58.2%18:00 · Nathan 41.8% · guest 58.2%
Sharpest disagreement ▶ 17:36 Mackin deflecting valuation question

Mackin turns the valuation inquiry back on Latka, calling it an impossible question and distinguishing what he would theoretically accept from an arbitrary valuation tag.

Hardest push from Nathan ▶ 17:36 Latka rejects selling price reframe

When Mackin attempts to answer valuation by asking 'What would I sell the company for?', Latka cuts him off firmly: 'No, no, no. Different question.'

Biggest teaching moment ▶ 2:24 Mackin rejects pure software framing

Mackin rejects Latka's opening premise that Curator is transitioning to a pure SaaS model, schooling him on how hybrid tech-empowered services better serve high-performing agents.

Nathan holds their own ▶ 18:15 Latka calculates required valuation from personal payout

Latka instantaneously runs the equity and tax math on Mackin's 30% stake to prove a $20M payout requires a $90M-$120M valuation.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Technology-Empowered Services vs. Pure SaaS Model 6544 Latka opens by probing whether the business is purely services rather than SaaS. Jimmy immediately reframes the business as 'technology empowered professional services' and breaks down customer splits, while Latka calculates contract economics and ARPU.
Navigating COVID-19 Churn and Shifting to Advertising 4523 Jimmy details how MRR plummeted during COVID to under 500k and explains their pivot into advertising to provide direct ROI and compete against Zillow. Latka mainly listens and asks clarifying questions on recovery mechanics.
Bootstrapped Profitability and Cash Flow Turnaround 5324 Latka clarifies the ownership split with co-founder Chris Smith and the silent partner. Jimmy outlines the operational turnaround and cash flow improvements after stepping up as CEO in 2019.
Team Composition and Sales Restructuring 7436 Latka drills heavily into quota-to-OTE mechanics, challenging Mackin on how aggressive a $2.2M-$3.2M sales quota is for software and services reps. Jimmy explains his quota expectations and marketing support structure.
Customer Acquisition Cost and Payback Economics 6325 Latka interrupts to press on CAC payback and expansion revenue economics. Jimmy admits they lack net expansion revenue currently because they intentionally unified around a single high-ticket product.
Real Estate Advertising Market Opportunity and Valuation 7457 Latka demands a current valuation figure and interrupts Mackin when he shifts the question to buyout price. Latka quickly calculates that a $10M-$20M personal payout requires a $90M-$120M corporate valuation based on equity.
The Famous Five Rapid-Fire Questions 4321 Standard Famous Five rapid-fire segment. Jimmy playfully reframes the final reflection question into what his future self would tell him today.

Statements from this episode (18)

Assertion Not checkable as stated
Curaytor began 2020 with 80% SaaS and 20% services revenue
“So we well, when we started the year, we were 80% SaaS and 20% services.”
Jimmy Mackin Mar 5, 2021 ▶ 3:14
Assertion Not checkable as stated
Curaytor ended 2020 with customer base split 50/50 services and tech
“So last year we ended with 50% of our customers who have a professional service And 50% who just rely entirely on our tech platform.”
Jimmy Mackin Mar 5, 2021 ▶ 3:38
Disclosure
Curaytor reached $780,000 in monthly recurring revenue in early 2021
“Seven 80.”
Jimmy Mackin Mar 5, 2021 ▶ 3:54
Disclosure
Mackin: Curaytor serves between 480 and 500 clients
“Yeah, we have like between four 8500 clients.”
Jimmy Mackin Mar 5, 2021 ▶ 4:06
Assertion Supported
Mackin: Top 10% of US real estate agents sell 41% of homes
“The top 10% of real estate agents sell, 41% of all homes sold in the US.”
Jimmy Mackin Mar 5, 2021 ▶ 4:23
Disclosure
Mackin: Curaytor targets top-tier enterprise agents, ignoring bottom 90%
“We're not interested in working with the bottom 90%, the part-timers, the ones that sell two or three homes a year. We want to work with sort of the entrepreneurs who actually have a business, who are trying to grow, who need the support and resources to make …”
Jimmy Mackin Mar 5, 2021 ▶ 4:38
Disclosure
Mackin: Curaytor bottomed at roughly $495K MRR during COVID
“We at our bottom during COVID, geez, we got down to like probably 495,000 dollars a month in MR.”
Jimmy Mackin Mar 5, 2021 ▶ 5:09
Assertion Not checkable as stated
Curaytor burned $690,000 in cash during Mackin's first three months as CEO
“October, 2019, the first three months we were hemorrhaging cash. We burned upwards, I think around 690,000 dollars in cash in the first three months.”
Jimmy Mackin Mar 5, 2021 ▶ 8:03
Assertion Not checkable as stated
Curaytor generated over $550,000 in cash in late 2020 and early 2021
“In the last five months or last four months, excuse me, we've made over 550,000 dollars in cash.”
Jimmy Mackin Mar 5, 2021 ▶ 8:11
Insight
Comparing to fast-growing SaaS causes bootstrapped startups to overinvest
“I think in a lot of cases when you're comparing yourself constantly to other fast growing SaaS companies, you tend to over invest and expect that timeline of return to be much faster than actually is. So, you know, part of the discipline of being a bootstrap c…”
Jimmy Mackin Mar 5, 2021 ▶ 8:31
Disclosure
Mackin: Curaytor Equity Was Split Evenly Across Three Partners
“So we actually have a third partner, a curator. So it's one third. With the three partners, we have a silent partner who is involved in the technology at the beginning, who is now a step back from the business.”
Jimmy Mackin Mar 5, 2021 ▶ 9:22
Insight
Founders have power without accountability; CEOs have accountability without direct control
“Founders have all of the power, but none of the responsibility or accountability. And so, you know, you can do whatever you want to do, but you're not really responsible to anybody in, in, in, in bootstrap world. You're not accountable to anybody. Except maybe…”
Jimmy Mackin Mar 5, 2021 ▶ 10:16
Disclosure
Mackin reassigned Curaytor's entire sales team to customer service during turnaround
“One of the first decisions I made is I basically reassigned our entire sales team into customer service. And so we had virtually no salespeople. I was a salesperson, right?”
Jimmy Mackin Mar 5, 2021 ▶ 11:11
Assertion Not publicly verifiable
Mackin: Curaytor's base subscription price is $2,275 per month
“20 to 75 a month is our base price, right? So you said our ARPU earlier was like what? 1616 50. So to sign up and partner with Curator, it's 20 to 75 per month. That's the cost.”
Jimmy Mackin Mar 5, 2021 ▶ 13:09
Disclosure
Mackin: Curaytor sales reps are tasked with closing 10 deals monthly
“Each rep is responsible for getting 10 deals per month.”
Jimmy Mackin Mar 5, 2021 ▶ 13:21
Assertion Not checkable as stated
Mackin: Curaytor's CAC Is Roughly $7,500
“You know, we tracked this really recently. So this, you know, may evolve over time, but right now our CAC is roughly about 7500 dollars.”
Jimmy Mackin Mar 5, 2021 ▶ 14:49
Assertion Not checkable as stated
Mackin: Curaytor revenue churn was roughly 1.7% in February
“Like let's, let's, let's, let's take the last you know, the month of February as an example, like our revenue churn is like 1.7%.”
Jimmy Mackin Mar 5, 2021 ▶ 15:16
Prediction Not checkable as stated
Mackin predicts $1B in real estate agent ad spend will leave Zillow
“As a result of that, roughly a billion dollars over the next five years of agent advertising is going to look to move To other social or search or video.”
Jimmy Mackin Mar 5, 2021 ▶ 17:17
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