XFusion

6 statements across 1 episodes · 6 bullish · 0 bearish · 2 people on the record · first statement Sep 20, 2020 by David Tran · said 21 times in 1 episodes since 2020 · across every show →

Mentions by year

brought up most by Nathan Latka (16), David Tran (4)

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2020 21 mentions in 1 episode

every mention, scene by scene, with the transcript →

Everything said about XFusion, oldest first

Sep 20, 2020 positive
Assertion Not checkable as stated
Tran: XFusion has been profitable from the very beginning
“We just don't see the need to like, it's a profit from the, it's profitable from the very beginning.”
David Tran Sep 20, 2020 ▶ 10:50 XFusion Hits $20k/mo Helping You Scale Your Support Team
Sep 20, 2020 positive
Assertion Not checkable as stated
Tran: Outsourced Support Staff Retain Over Three Years, Driving High LTV
“I think when you get someone on with support, they usually stick around, based on the, like, industry metrics, three plus years, and that's some, that's a pretty, like, that leads to pretty good LTVs.”
David Tran Sep 20, 2020 ▶ 3:56 XFusion Hits $20k/mo Helping You Scale Your Support Team
Sep 20, 2020 bullish
Disclosure
Tran: XFusion plans to fund SaaS development from agency profits
“Our current priority is not so much SaaS, but we think that once we have sufficient profit, reinvesting our team's talent into SaaS is a no-brainer.”
David Tran Sep 20, 2020 ▶ 15:49 XFusion Hits $20k/mo Helping You Scale Your Support Team
Sep 20, 2020 bullish
Opinion
Tran: Reinvesting in XFusion yields better ROI than public or private markets
“I want to reinvest this for as long as we can, because I feel like the ROI of that is better than anything else I can find on the public market, and even the private markets.”
David Tran Sep 20, 2020 ▶ 11:58 XFusion Hits $20k/mo Helping You Scale Your Support Team
Sep 20, 2020 positive
Assertion Not checkable as stated
Tran: Almost all XFusion support hires hold computer science degrees
“Almost, I think everyone we've had thus far as a computer science degree.”
David Tran Sep 20, 2020 ▶ 10:15 XFusion Hits $20k/mo Helping You Scale Your Support Team
Sep 20, 2020 bullish
Prediction Not checkable as stated
Latka: Mid-Market Enterprise Is The Sweet Spot For Managed Support Agencies
“I think this kind of thing ends up having a lot of success actually, and they're like the mid market enterprise space where they're too small to go want to do, do, do, do direct, but they're big enough where they need 10 support people, you know, and it's wort…”
Nathan Latka Sep 20, 2020 ▶ 18:02 XFusion Hits $20k/mo Helping You Scale Your Support Team
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