Vidyard

“So we don't actually use it as a heuristic in our business, and our board doesn't actually Want us to, because, you know, if you do focus on that, you can start to feel really comfortable about your customer base. And then you can start to like neglect custome…”

“Yearly is kind of in the 20 to 30 range.”

“No.”

“Our growth retention target per year is 95%. So that is if like discounting all upsells and just looking at the base of customers we enter a year with from a revenue basis, we want to retain 95% of that revenue in the year. And that's an organization wide metr…”

“Anything that is, is in the go-to-market realm gets included in, in the in the CAC breakdown.”

“We're just shy of seventy million.”

“We are a 132 today. And just for reference, I was actually looking at this yesterday, just for some growth metrics, this end of the board. And a year ago, I told months ago, we were just shy of 70.”

“On a blended perspective, if our average customer is, you know, 30,000 dollars per year and we have a year and a half payback target, that means that we're spending 45,000 dollars to acquire them.”

“We raised our series A just before Christmas. It literally closed on Christmas Eve. Our series B also closed on Christmas Eve, and our series C Interestingly enough, closed on January fourth”

“Our first actual year of sales, you know, we broke through that million dollar ARR mark.”

“So our target payback, and again, we're kind of in a growth phase is a year and a half.”

“Our net retention numbers, including upsell are in the 130 to 135% per year. So what that means is if we were to shut down all of our new business acquisition programs and just focus on Working with our customers, delivering new technologies and upselling them…”

“One of the unique opportunities of being a Canadian company is that we sell in, in primarily USD and spend in Canadian so there's a bit of a hedge on Forex, which allows our money to go a lot further than it would if we were elsewhere in the world, so we actua…”

“And we actually just announced that we had a 100,000 or a 100,000 users sign up a couple of weeks ago. And that was just since October.”

“So our payback period now is, is in the 18 month range. But that is fully loaded.”

“We started to see an eight X increase in, in click through of emails that actually had a video embedded in them.”

“The reality is we built viewed it based on this use case. To make it easier for our reps to do prospecting.”

“Our internal target's 95 of which I'm compensated against. And then best in class net retention tends to be about the 120% range. And of course, based on that gross retention number and our 30% target, which we hit, we're above that as well.”

“Yeah, so we're about double in size. We're approaching 250 employees now.”

“We're streaming in excess of fifty million videos a day and we subscribe to the Netflix model of throttling our CDN and serving, or service providers based on the latency of loading an asset.”

“If you're just hosting video for a company you're competing against status quo, which is YouTube or Vimeo, which is free and monetized based on ads. And so there needs to be a whole bunch more in the package that justifies value beyond just video hosting anywa…”