Salesmsg
5 statements across 1 episodes · 3 bullish · 1 bearish · 1 people on the record · first statement Nov 8, 2022 by Chris Brisson · said 11 times in 2 episodes since 2022 · across every show →
Mentions by year
brought up most by John Doherty (4), Chris Brisson (4), Event Emcee (3)
tap a year for its mentions
2022 11 mentions in 2 episodes 6 per episode
Everything said about Salesmsg, oldest first
Nov 8, 2022 positive
Accepting churn-risk enterprise customers unlocks valuable product feedback and larger contracts
“We say yes to those guys, even though we know that at some point maybe they may churn, but they're gonna open up so much opportunity for us to solve these micro problems that can mean, you know, a six figure, a multi six figure contract.”
Nov 8, 2022
Nov 8, 2022 positive
Nov 8, 2022 negative
Do not grandfather early SaaS customers; feature-gate new product updates instead
“Don't grandfather. We did that, and we figured out a way that how we can show our appreciation to those existing customers that came in, and one thing that you can do, it's sort of a technical issue, but, you know, you can leave people within a plan, but then …”