professional services

8 statements across 8 episodes · 1 bullish · 3 bearish · 8 people on the record · first statement Apr 25, 2017 by Bill Bryce · across every show →

Everything said about professional services, oldest first

Apr 25, 2017
Disclosure
Brice: Professional services account for only 10% to 15% of Alpha Trust revenue
“The pro services side of our business is relatively small, because our software actually is pretty, pretty robust in terms of its the resources it has and the ability for people to figure out how to use it. Probably only 10 to 15%.”
Bill Bryce Apr 25, 2017 ▶ 10:38 640: ProntoSign Passes 300 Enterprise Customers with $50-$500k ACV To Help Manage Secure Signatures at Scale with CEO Bill Brice
Nov 3, 2017 negative
Insight
Szczerba: Professional services revenue is a failure for a software company
“Quite frankly, we see professional services revenue as a fail.”
Victor Szczerba Nov 3, 2017 ▶ 12:23 832: SaaS: Machine Learning and AI for Re-Engaging Customers, $250k ACV and $1.5m Raised
Nov 22, 2018 positive
Disclosure
PandaDoc runs professional services as a retention loss-leader
“The reason we do professional services is, frankly, not to make money, but to ensure that our customers get to value faster. And that's that helps tremendously.”
Mikita Mikado Nov 22, 2018 ▶ 12:54 1216 PandaDoc CEO: "We've passed $1m in monthly bookings"
Mar 23, 2019 negative
Opinion
Bengal: Redis Labs rejects professional services model
“No, we do not do professional services. We are against this model. We think it's not good.”
Offer Bengal Mar 23, 2019 ▶ 4:06 1337 How RedisLabs Scaled to $60m+ in ARR More Efficiently than MongoDB
Oct 30, 2019
Assertion Not checkable as stated
Magyar: 25% of Hub's Business Is Services and 75% Is Pure SaaS
“25% of our business is in In professional services, and the 75% is in pure SaaS, so.”
Ali Magyar Oct 30, 2019 ▶ 4:29 1558 Why This Event Management CEO Believes 25% Of Her $2.5m In Revenue Should Be Professional Services
Nov 4, 2019
Assertion Not checkable as stated
Filev: Professional services account for under 5% of Wrike's revenue
“Oh no, wait, wait. Less than five percent.”
Andrew Filev Nov 4, 2019 ▶ 5:16 1563 Why $28M+ ARR Wrike Tests New Channels at 24 Month Payback, Then Stabilizes at 12 Month Payback Over Time
May 5, 2022 neutral
Assertion Contradicted
UiPath had 47% professional services revenue at its IPO
“If you look at UiPath, UiPath, when they went public, they had 47% in professional services of their recurring revenue.”
Pavel Dolezal May 5, 2022 ▶ 9:30 Congrats! Bootstrapped founder hits $5m
Jun 20, 2023 bearish
Insight
Kalyanaraman: Delay venture capital as long as possible using professional services
“My strongest piece of advice, try to delay venture capital or any kind of capital raise money as far as you can. Sometimes it's hard. One way to mitigate that temporarily is, is by selling PS, right?”
Sanjeev Kalyanaraman Jun 20, 2023 ▶ 16:30 Transform your business from a EBITA multiple of 4 to a revenue multiple of 5+
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