OKRs

“And so what I look for is the key metric, which is GMV and then the counterbalancing metric. And so in this case, we're looking to drive the most GMV. That's the main thing. Small creators, big creators all contribute to that, but obviously the big creators dr…”

“What I look for is the key metric, which is GMV and then the counterbalancing metric. And so in this case, we're looking to drive the most GMB. That's the main thing. Small creators, big creators all contribute to that, but obviously the big creators drive far…”

“Most people set goals and quarterly functions and they use absolutes. So we want to get X amount of revenue this quarter. Now, the problem is if you have a bad month to start the quarter, you have to reset and nobody, and then it's like, you're losing. So then…”

“We made only one small tweak. Now, every Monday we have a standup exec meeting for all VPs and above, and we start that meeting by going over the OKRs. What did you say you were going to do last week? What did you actually do? And so it creates social pressure…”

“The experienced people, you just give them the OKRs, the goals, the rocks, whatever management methodology you use, and they will just report to you. They will bring the results immediately. That's the big difference, one of the biggest differences between hav…”

“And but just writing down every year, every quarter, what are your key priorities in some ways like the OKR, but it's better.”

“So we got certified as OKR coaches, coached about six, 50 plus teams, ran about a thousand plus check-in meetings and built the product as we were close to users.”

“We don't sell per seat, and the reason that we did that is because when we deploy OKRs, the more people that have OKRs, the better off we are. Why would we put a pricing barrier up in front of our customers?”

“We don't do any outbound because selling strategy and OKRs is like selling a root canal. So we stopped doing that. It doesn't work for us.”