JivoChat

15 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Jun 29, 2019 by Tim Valishev · said 26 times in 1 episodes since 2019 · across every show →

Mentions by year

brought up most by Nathan Latka (20), Tim Valishev (6)

tap a year for its mentions
001513012019episodesmentions
0112019episodes it came up in
00150.53012019episodesmentions per episode

every mention, scene by scene, with the transcript →

Everything said about JivoChat, oldest first

Jun 29, 2019
Assertion Not checkable as stated
Valishev: JivoChat adds $1 million in revenue every year
“Our growth pretty linear. We add one million bucks in revenue every year.”
Tim Valishev Jun 29, 2019 ▶ 3:30 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019
Disclosure
JivoChat adds nearly 20,000 new signups every month
“A bit under to 20,000 users. 20,000 new signups.”
Tim Valishev Jun 29, 2019 ▶ 12:34 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019 neutral
Disclosure
JivoChat spent $200K-$300K on paid ads to seed Brazil
“I think something between two and 300,000 dollars, because I can't say exactly, but I don't, I can't.”
Tim Valishev Jun 29, 2019 ▶ 16:19 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019 neutral
Assertion Not checkable as stated
Valishev: JivoChat experiences 45% annual churn and two-year customer lifetime
“On average, it's 45%, so the average lifetime is a bit over two years for us right now.”
Tim Valishev Jun 29, 2019 ▶ 10:33 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019
Disclosure
Valishev: JivoChat is entirely bootstrapped with no outside capital raised
“Yes. Yes. All bootstrapped.”
Tim Valishev Jun 29, 2019 ▶ 4:14 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019 neutral
Opinion
Valishev: Intercom targets advanced tech companies with complex software
“Intercom targets more Advanced technological companies with their complex product that can be integrated in your software product that can be like used to automate customer service, grow your retention and stuff.”
Tim Valishev Jun 29, 2019 ▶ 4:56 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019
Disclosure
JivoChat has roughly 170,000 to 180,000 free business accounts
“So if you want to know the number of businesses that are on three, it's something like one 70 or one 80.”
Tim Valishev Jun 29, 2019 ▶ 12:18 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019
Disclosure
Valishev: JivoChat is installed on 230,000 websites worldwide
“Our live chat is installed on 230,000 websites worldwide.”
Tim Valishev Jun 29, 2019 ▶ 4:20 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019
Assertion Supported
JivoChat connects website visitors to sales reps in under 27 seconds
“You click this button and you get call in like 27 seconds or usually faster than that. What happens is we automatically call several people on the company's site and whoever answers first, then we'll speak to the customer.”
Tim Valishev Jun 29, 2019 ▶ 6:27 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019 neutral
Disclosure
Valishev: JivoChat gets acquisition interest but no significant buyout offers
“Well, I get a lot of different proposals about investing in our company, selling a company. Well, It's interesting to discuss that with investors, but I didn't get any significant offer so far.”
Tim Valishev Jun 29, 2019 ▶ 19:06 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019 neutral
Disclosure
JivoChat paid $3-$5 per free signup in Brazil
“On average we paid something between three and five dollars per, per signup.”
Tim Valishev Jun 29, 2019 ▶ 17:37 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019 bearish
Insight
Valishev: Southeast Asia and India are exceptionally hard software markets to monetize
“Southeast Asia is a really, really hard market to monetize. They have huge growth. For example, they got like three million new users of internet every month. That's insane. And they have like growing e-commerce, but it's really hard to get them to pay for a p…”
Tim Valishev Jun 29, 2019 ▶ 14:36 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019
Insight
Valishev: Live chat signups convert harder in US and Europe than Brazil
“For example, in Russia it's, or in Brazil, it's really popular nowadays. But for example, in Turkey, in Europe, or for that matter, in the United States, it's, it turns out that it's harder to convert signups to active users.”
Tim Valishev Jun 29, 2019 ▶ 12:58 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019
Disclosure
Valishev: JivoChat has 31,000 paying business customers
“31,000 paying customers.”
Tim Valishev Jun 29, 2019 ▶ 4:29 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Jun 29, 2019 neutral
Insight
Valishev: SMB software churn is driven primarily by inevitable business closures
“The problem with our churn rate is that most of the times, businesses just close, and there's nothing we can do about it. When you run for a product for small businesses, it's inevitable.”
Tim Valishev Jun 29, 2019 ▶ 10:40 1435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 2,600 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.