JivoChat
product on 1 show · 15 statements across 1 episodes · said 26 times in 1 episodes since 2019
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Top Founders 26
2019 26 mentions in 1 episode
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15 statements about JivoChat, every show
Valishev: JivoChat gets acquisition interest but no significant buyout offers
“Well, I get a lot of different proposals about investing in our company, selling a company. Well, It's interesting to discuss that with investors, but I didn't get any significant offer so far.”
JivoChat paid $3-$5 per free signup in Brazil
“On average we paid something between three and five dollars per, per signup.”
JivoChat spent $200K-$300K on paid ads to seed Brazil
“I think something between two and 300,000 dollars, because I can't say exactly, but I don't, I can't.”
Valishev: Southeast Asia and India are exceptionally hard software markets to monetize
“Southeast Asia is a really, really hard market to monetize. They have huge growth. For example, they got like three million new users of internet every month. That's insane. And they have like growing e-commerce, but it's really hard to get them to pay for a p…”
Valishev: Live chat signups convert harder in US and Europe than Brazil
“For example, in Russia it's, or in Brazil, it's really popular nowadays. But for example, in Turkey, in Europe, or for that matter, in the United States, it's, it turns out that it's harder to convert signups to active users.”
JivoChat adds nearly 20,000 new signups every month
“A bit under to 20,000 users. 20,000 new signups.”
JivoChat has roughly 170,000 to 180,000 free business accounts
“So if you want to know the number of businesses that are on three, it's something like one 70 or one 80.”
Valishev: SMB software churn is driven primarily by inevitable business closures
“The problem with our churn rate is that most of the times, businesses just close, and there's nothing we can do about it. When you run for a product for small businesses, it's inevitable.”
Valishev: JivoChat experiences 45% annual churn and two-year customer lifetime
“On average, it's 45%, so the average lifetime is a bit over two years for us right now.”
JivoChat connects website visitors to sales reps in under 27 seconds
“You click this button and you get call in like 27 seconds or usually faster than that. What happens is we automatically call several people on the company's site and whoever answers first, then we'll speak to the customer.”
Valishev: Intercom targets advanced tech companies with complex software
“Intercom targets more Advanced technological companies with their complex product that can be integrated in your software product that can be like used to automate customer service, grow your retention and stuff.”
Valishev: JivoChat is installed on 230,000 websites worldwide
“Our live chat is installed on 230,000 websites worldwide.”