Tim Valishev, co-founder and CEO of JivoChat, shares installation metrics for his bootstrapped live chat messaging software.
0:00 / 0:04exact quote · 4.4s
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“Our live chat is installed on 230,000 websites worldwide.”
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More from Tim Valishev
Insight
Valishev: Southeast Asia and India are exceptionally hard software markets to monetize
“Southeast Asia is a really, really hard market to monetize. They have huge growth. For example, they got like three million new users of internet every month. That's insane. And they have like growing e-commerce, but it's really hard to get them to pay for a p…”
Tim ValishevJun 29, 2019▶ 14:361435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Opinion
Valishev: Intercom targets advanced tech companies with complex software
“Intercom targets more Advanced technological companies with their complex product that can be integrated in your software product that can be like used to automate customer service, grow your retention and stuff.”
Tim ValishevJun 29, 2019▶ 4:561435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Insight
Valishev: SMB software churn is driven primarily by inevitable business closures
“The problem with our churn rate is that most of the times, businesses just close, and there's nothing we can do about it. When you run for a product for small businesses, it's inevitable.”
Tim ValishevJun 29, 2019▶ 10:401435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
Insight
Valishev: Live chat signups convert harder in US and Europe than Brazil
“For example, in Russia it's, or in Brazil, it's really popular nowadays. But for example, in Turkey, in Europe, or for that matter, in the United States, it's, it turns out that it's harder to convert signups to active users.”
Tim ValishevJun 29, 2019▶ 12:581435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
AssertionNot checkable as stated
Valishev: Facebook is up to 10x less efficient than Google for acquisition
“Facebook is sometimes 10, 10 times less effective in number, in terms of Acquiring installation safe users than Google, for example, in Brazil.”
Tim ValishevJun 29, 2019▶ 16:431435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
AssertionNot checkable as stated
Valishev: JivoChat adds $1 million in revenue every year
“Our growth pretty linear. We add one million bucks in revenue every year.”
Tim ValishevJun 29, 2019▶ 3:301435 Live Chat For Business Passes $5m in ARR, 31,000 Customers, Bootstrapped
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