Handshake

includes Handshake Direct

12 statements across 1 episodes · 4 bullish · 1 bearish · 1 people on the record · first statement Jan 22, 2017 by Glenn Coates · said 34 times in 4 episodes since 2017 · across every show →

Mentions by year, the whole family

brought up most by Nathan Latka (18), Glenn Coates (16)

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Everything said about Handshake, oldest first

Jan 22, 2017
Assertion Supported
Coates: Handshake raised $23.5M across seed, Series A, and Series B
“That was including our Series B. So the three rounds that we raised were a one and a half million dollar seed round, an eight million dollar Series A, and then a fourteen million dollar Series B.”
Glenn Coates Jan 22, 2017 ▶ 10:16 EP 547: Handshake.com Raises $24M, Helping 1000+ Customers Manage Store Product Purchasing with CEO Glen Coates
Jan 22, 2017 bullish
Opinion
Coates: Handshake is worth far more than a $120M buyout offer
“I think the business is worth a lot more than that, even today, and the long-term potential is many times that.”
Glenn Coates Jan 22, 2017 ▶ 23:43 EP 547: Handshake.com Raises $24M, Helping 1000+ Customers Manage Store Product Purchasing with CEO Glen Coates
Jan 22, 2017
Assertion Not checkable as stated
Coates: Handshake is operating near $10M in ARR
“So most, a lot of growth stage investors talk about like kind of ten million in ARR as being, you know, where they kind of Find their sweet spot. And you know, we're in that kind of scale, right?”
Glenn Coates Jan 22, 2017 ▶ 8:55 EP 547: Handshake.com Raises $24M, Helping 1000+ Customers Manage Store Product Purchasing with CEO Glen Coates
Jan 22, 2017 bullish
Assertion Not checkable as stated
Handshake served over 1,000 paying business customers as of late 2016
“Yeah, so we work with over a thousand companies today out there in the market in, in different industries.”
Glenn Coates Jan 22, 2017 ▶ 6:19 EP 547: Handshake.com Raises $24M, Helping 1000+ Customers Manage Store Product Purchasing with CEO Glen Coates
Jan 22, 2017 neutral
Disclosure
Coates: Each Handshake funding round was sized for two years of runway
“Usually we've raised for a couple of years. Like, that's been, like, we want to have, each time we've raised money, it's, like, bought us basically two years of runway.”
Glenn Coates Jan 22, 2017 ▶ 19:48 EP 547: Handshake.com Raises $24M, Helping 1000+ Customers Manage Store Product Purchasing with CEO Glen Coates
Jan 22, 2017 negative
Opinion
Coates: Upstream B2B retail supply chains remain reliant on pen and paper
“The world that you and I are in, where we get to order things really easily, that world, one step back in the supply chain is totally broken, and it's all pen and paper and phone, fax, email.”
Glenn Coates Jan 22, 2017 ▶ 3:01 EP 547: Handshake.com Raises $24M, Helping 1000+ Customers Manage Store Product Purchasing with CEO Glen Coates
Jan 22, 2017 neutral
Disclosure
Coates: Handshake targets a 12-to-18-month customer payback period
“Like right now, you know, trying to get it between a year and a year and a half is where I feel comfortable with the business.”
Glenn Coates Jan 22, 2017 ▶ 18:34 EP 547: Handshake.com Raises $24M, Helping 1000+ Customers Manage Store Product Purchasing with CEO Glen Coates
Jan 22, 2017 positive
Assertion Not checkable as stated
Coates: Handshake cut annualized gross customer churn from 40-50% to teens
“You know, and churn now has come down to, You know, I think we cut it down from, you know, an annualized rate in the range of, you know, 40 to 50% in some quarters. You know, it's down in the teens now heading towards, you know, the kind of gold standard you w…”
Glenn Coates Jan 22, 2017 ▶ 22:04 EP 547: Handshake.com Raises $24M, Helping 1000+ Customers Manage Store Product Purchasing with CEO Glen Coates
Jan 22, 2017 positive
Assertion Not checkable as stated
Coates: Handshake consistently maintains net negative revenue churn through seat expansion
“We're, we've always had net negative revenue churn because like the things for us is like, you know, they might buy a couple of sales rep licenses and then they can always add more sales rep licenses and that tends to happen. And then they might say, great, th…”
Glenn Coates Jan 22, 2017 ▶ 22:35 EP 547: Handshake.com Raises $24M, Helping 1000+ Customers Manage Store Product Purchasing with CEO Glen Coates
Jan 22, 2017
Assertion Not checkable as stated
Coates breaks down Handshake's 70-person team across product, sales, and success
“The product and engineering group is I think it's probably 20 people, give or take, at this point, between design, engineering, product management, those kind of people. You know, sales teams, probably 20 people, something like that, you know, The service and …”
Glenn Coates Jan 22, 2017 ▶ 13:08 EP 547: Handshake.com Raises $24M, Helping 1000+ Customers Manage Store Product Purchasing with CEO Glen Coates
Jan 22, 2017
Disclosure
Coates: Handshake does not charge per-transaction fees or take sales cuts
“We don't have what you would think of as like we're not inside the transaction. If that, if that's what you mean, we don't charge a per transaction fee. We don't take a cut like that.”
Glenn Coates Jan 22, 2017 ▶ 7:22 EP 547: Handshake.com Raises $24M, Helping 1000+ Customers Manage Store Product Purchasing with CEO Glen Coates
Jan 22, 2017
Assertion Not checkable as stated
Handshake transitioned to strictly annual customer contracts in late 2015
“We used to have monthly contracts. We sort of sunset those about a year ago now. And we let some of the companies that were on those monthly contracts from kind of back in the day stay on them as a kind of good guy. You know, kind of a good guy. Yeah. We kind …”
Glenn Coates Jan 22, 2017 ▶ 9:35 EP 547: Handshake.com Raises $24M, Helping 1000+ Customers Manage Store Product Purchasing with CEO Glen Coates
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