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Customerville

9 statements across 1 episodes · 2 bullish · 0 bearish · 1 people on the record · first statement Jun 22, 2019 by Max Israel · said 15 times in 1 episodes since 2019 · across every show →

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brought up most by Nathan Latka (15)

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2019 15 mentions in 1 episode

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Everything said about Customerville, oldest first

Jun 22, 2019
Assertion Not checkable as stated
Customerville serves between 50 and 100 enterprise customers globally
“So we keep those cards pretty close to the vest, but it's a number kind of, you know, between 50 and a hundred you know, globally.”
Max Israel Jun 22, 2019 ▶ 7:41 1428 Bootstrapped and $12m in ARR. My kinda CEO!
Jun 22, 2019 positive
Assertion Not checkable as stated
Customerville's industry vlog gets 10,000 monthly viewers and is shot on iPhone
“If you've seen our vlog, Forty Billion Reasons, that was a side project and now some 10,000 people a month in customer experience watch it. Every second of that is shot on my iPhone.”
Max Israel Jun 22, 2019 ▶ 16:46 1428 Bootstrapped and $12m in ARR. My kinda CEO!
Jun 22, 2019
Assertion Not checkable as stated
Customerville aims to keep annual customer attrition at or below 10%
“We try and keep that at or below 10% because companies.”
Max Israel Jun 22, 2019 ▶ 11:01 1428 Bootstrapped and $12m in ARR. My kinda CEO!
Jun 22, 2019 positive
Assertion Not checkable as stated
Customerville is growing revenue between 50% and 100% year over year
“And then I would say about two years ago we started growing between 50 and a hundred percent a And today we're still at that kind of number.”
Max Israel Jun 22, 2019 ▶ 10:22 1428 Bootstrapped and $12m in ARR. My kinda CEO!
Jun 22, 2019
Disclosure
Customerville operates with under 40 employees and only two salespeople
“So we're under about 40 people, but really there, I only have two sales people, one in the U S one in Europe and I pitch in with that.”
Max Israel Jun 22, 2019 ▶ 12:25 1428 Bootstrapped and $12m in ARR. My kinda CEO!
Jun 22, 2019
Disclosure
Customerville avoided venture capital unlike its feedback software competitors
“I was one of the few players in my space that didn't raise like venture money.”
Max Israel Jun 22, 2019 ▶ 3:44 1428 Bootstrapped and $12m in ARR. My kinda CEO!
Jun 22, 2019
Disclosure
Customerville's average enterprise client pays roughly $250,000 annually
“No, probably a quarter million a year as an average client.”
Max Israel Jun 22, 2019 ▶ 5:37 1428 Bootstrapped and $12m in ARR. My kinda CEO!
Jun 22, 2019
Assertion Not checkable as stated
Max Israel receives private equity or M&A inquiries every single week
“For the last two years, I've got a call from either a private equity fund or an M&A shop every single week, and I take them seriously.”
Max Israel Jun 22, 2019 ▶ 15:22 1428 Bootstrapped and $12m in ARR. My kinda CEO!
Jun 22, 2019
Disclosure
Customerville spent up to $400,000 annually on Google AdWords inbound marketing
“We kind of started out spending 50 to a 100,000 a year and then got up to the point where we were spending between three and 400,000 dollars a year on AdWords and related costs to drive an inbound marketing campaign.”
Max Israel Jun 22, 2019 ▶ 13:28 1428 Bootstrapped and $12m in ARR. My kinda CEO!
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