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CRM systems

3 statements across 2 episodes · 1 bullish · 2 bearish · 2 people on the record · first statement Jan 30, 2017 by Francisco Larrain · across every show →

Everything said about CRM systems, oldest first

Jan 30, 2017 negative
Insight
Francisco Larrain: Enterprise CRMs fail by relying on manual data entry
“The problem that we're trying to solve is that we think CRM customer relationship management systems and enterprise are broken. And we think that the reason that they're broken is that they rely on salespeople to be proactive about manually entering data into …”
Francisco Larrain Jan 30, 2017 ▶ 4:45 EP 555: Sudo.ai Raises $2.3M at $10.3M Post Money Valuation to Fix CRM Space with CEo Francisco Larrain
Jan 30, 2017 positive
Insight
Francisco Larrain: CRM automation must extract data directly from passive interactions
“The big insight that we had in the company is that you really want to flip the problem around. You want to be able to integrate, grab all the interactions, phones, emails, meetings, like virtual meetings, and extract information from that, surface it to the re…”
Francisco Larrain Jan 30, 2017 ▶ 8:05 EP 555: Sudo.ai Raises $2.3M at $10.3M Post Money Valuation to Fix CRM Space with CEo Francisco Larrain
Oct 25, 2018 negative
Opinion
Treffler claims traditional CRM systems fail when real back-end execution is required
“I guarantee you all the sexy stuff sooner or later has to get real. And that's where these CRM systems all fall apart.”
Alan Treffler Oct 25, 2018 ▶ 9:59 1188 Pega About To Hit $1B in ARR as 30+ Year "Overnight Success"
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