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Brad Birnbaum

6 statements across 1 episodes · 4 bullish · 1 bearish · 1 people on the record · first statement Feb 1, 2019 by Brad Birnbaum · across every show →

On the record as a speaker too: Brad Birnbaum's record, appearances and statements → this page counts the times other people say the name.

Everything said about Brad Birnbaum, oldest first

Feb 1, 2019
Disclosure
Birnbaum details Kustomer funding rounds: $2.5M Seed, $10M Series A, $26M Series B
“Well we did yes, we've done a we did a two and a half seed, a ten million a, and then we just did we just did 26 on the on the B.”
Brad Birnbaum Feb 1, 2019 ▶ 14:16 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
Feb 1, 2019 negative
Insight
Birnbaum: Legacy ticketing systems lack customer context and actionability
“When customers go to a company to seek support, most of the time companies are using a standard ticketing system. And those ticketing systems know very little about the customer, right? They a customer may email it, may email in, Hey, I have a problem with thi…”
Brad Birnbaum Feb 1, 2019 ▶ 2:32 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
Feb 1, 2019 positive
Assertion Not checkable as stated
Birnbaum: 80%+ of recent Kustomer deals are Enterprise or Ultimate
“80% or greater of our new deals in the last two quarters have been Enterprise or Ultimate.”
Brad Birnbaum Feb 1, 2019 ▶ 9:30 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
Feb 1, 2019 bullish
Assertion Not checkable as stated
Birnbaum: Kustomer achieved 40% expansion revenue in the current quarter
“If you're talking about churn, including expansion, then we've, our expansion is 40% this quarter, right?”
Brad Birnbaum Feb 1, 2019 ▶ 8:09 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
Feb 1, 2019 bullish
Disclosure
Birnbaum: Kustomer Will Tolerate Longer Payback Periods in Hyper-Growth
“We're going to get a little more aggressive. We're entering that hyper growth mode right now.”
Brad Birnbaum Feb 1, 2019 ▶ 19:27 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
Feb 1, 2019 positive
Opinion
Birnbaum in 2019: Elon Musk's Thai rescue mini-submarine was "amazing"
“I, I'm, I admire everything he does, including the most recent mini submarine that he and his team have put together to help the kids in Thailand. I know they didn't use it, but still amazing.”
Brad Birnbaum Feb 1, 2019 ▶ 19:57 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
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