Poola: SkyHi maintains a 92% month-over-month customer retention rate
Rama Poola · #60 Is This the Amazon Prime of Airline Tickets? · Mar 3, 2025 · at 9:29
Rama Poola discloses customer retention metrics for his airline subscription startup, SkyHi, while pitching investors on The Pitch.
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“Right now our retention is about 92%.”
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More from Rama Poola
Poola: SkyHi members average 1.77 flights against a 3-flight breakeven
“Right now it's 1.77. Our breakeven on our current financial model is a little over three.”
Poola: Super users are rare in travel because traveling is exhausting
“We're going to have some of those, no doubt, but in reality, in the travel space, the super users are a very small percentage because traveling is exhausting.”
Poola: SkyHi generates enough revenue to cover company cash burn
“We're also bringing in more and more revenue. So, you know, we're starting to see that, okay, we can cover our burn from our revenue, you know, so.”
Poola: SkyHi hit $400,000 ARR organically since its March pilot launch
“We launched our pilot in March of this past year, and we've grown to 400 K ARR pretty much organically.”