SaaS startups provide higher retention for design agencies than one-off projects
Rich Yoon · 5 Simple Steps To Get a Bootstrapped SaaS Acquired · Aug 4, 2025 · at 4:10
Rich Yoon, founder of Jet Designs, discusses customer retention dynamics for productized design agencies on Startup Acquisition Stories.
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“So I think that the startups that really stayed with us the longest and they're still clients you know, for the over, over a year now, they really need help on like iterative stuff. So if they're building like a SaaS you know, It's not just like a one-off thing, like a landing page or a website. You need that constant change.”
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