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NPS Delta

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Nov 8, 2024 by Jason Fiedler · across every show →

Everything said about NPS Delta, oldest first

Nov 8, 2024 neutral
Insight
Fiedler: Absolute NPS is misleading without measuring relative NPS delta
“I think a lot of people focus on objective NPS. Like you, we have an NPS of 90, and that's not that great if the NPS in the incumbent industry is 87, right?”
Jason Fiedler Nov 8, 2024 ▶ 10:50 America's New Consumer: CPG, Sports, Four-Wall | Jason Fiedler, Left Lane Capital · Sourcery with Molly O'Shea
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