call center
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Dec 5, 2025 by Mark Bhargava · across every show →
Everything said about call center, oldest first
Dec 5, 2025 bullish
Bhargava: Crescendo automates 50-70% of call centers, raising EBITDA margins to 40%
“Someone from GC went and joined full time, and we built out this software that automates 50 to 70% now of what a call center does. So after proving that out in a year and having 10 or so pilot clients, we gave them the money to actually go buy a call center. A…”