“If there was one in the six things that I've mentioned that's the most important for an ecosystem, it's making more of what you offer available. It's making the tools. It's opening up data. It's allowing people to build on you and with you That kind of evangelizes that ecosystem and has other people actually out there building and supporting your product beyond the walls of the people that you control in your business.”
quote is from the automated transcript, cleaned for reading:
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More from Damien Tampling
Opinion
Early Startup Expansion Into India or Indonesia Is Extremely Dangerous
“And people find themselves sucked all of a sudden into Indonesia or Malaysia or popping up in a place like India. And I think in the early stages of a company, it's just super dangerous. Especially some of those markets, given how big they are.”
Damien TamplingMar 28, 2023▶ 12:51The Secrets to Building a Global Platform and Ecosystem | Xero Global CSO Damien Tampling
Insight
Early Startups Lacking Dedicated HR Need Strict Hiring Discipline
“When you're a 20 or even a 10 or a one million dollar business, you're obviously Tend not to always have a head of HR or a head of PX, which ironically makes it even more important that you're super disciplined around who you're hiring, the processes you take …”
Damien TamplingMar 28, 2023▶ 2:49The Secrets to Building a Global Platform and Ecosystem | Xero Global CSO Damien Tampling
Insight
Cold Sales Proposals Fail 90% of the Time Without Inbound Demand
“If you're selling it to someone, and you kind of turn up with a proposal, and you shove it across the table, nine times out of 10 it ain't gonna work, if I'm honest, unless they've come to you and they've said, I need exactly this.”
Damien TamplingMar 28, 2023▶ 8:25The Secrets to Building a Global Platform and Ecosystem | Xero Global CSO Damien Tampling
Insight
Treating APAC as a Single Unified Market Is Fundamentally Flawed
“Even calling a conference AsiaPAC is, for someone that's now lived here for a while, kind of, brings a wry smile to my face, because there is really no such thing. Every country in this region is almost like another planet, and they've all got their nuances.”
Damien TamplingMar 28, 2023▶ 12:14The Secrets to Building a Global Platform and Ecosystem | Xero Global CSO Damien Tampling
AssertionNot checkable as stated
Scale-Ups Completely Ignored Profitability Across 400 Recent Pitch Decks
“Of the pictures we'd see in, at zero, we would probably see three, 400 easily organisations coming through the door with IMs and PACs and information. Very rarely in the last three years will you get many of those scale up companies talking about profitability…”
Damien TamplingMar 28, 2023▶ 16:06The Secrets to Building a Global Platform and Ecosystem | Xero Global CSO Damien Tampling
AssertionPartly supported
Xero Doubled Revenue and Quadrupled LTV Over Four Years
“In the last,
For four years, we've been super busy scaling this business on a worldwide basis. So, we've doubled subscribers. These are some of the half year results. We've doubled subscribers. We've doubled operating revenue. We've tripled our annualized mont…”
Damien TamplingMar 28, 2023▶ 1:11The Secrets to Building a Global Platform and Ecosystem | Xero Global CSO Damien Tampling
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