Dines: Early customer warned UiPath lost touch by chasing revenue
Daniel Dines · Scaling a B2B Leader from $0 to $1B+ ARR: Insights from UiPath's CEO and Founder Daniel Dines · Jun 14, 2023 · at 12:04
Daniel Dines, CEO and founder of enterprise automation platform UiPath, discusses the importance of candid customer feedback during a conversation with Accel partner Philippe Botteri.
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“Last week, I had a call with one of our first customer, a huge advertising agency, and this guy, and we are really good friends. We play tennis together. So, told me, Daniel, I'm disappointed in in what you guys are doing. You lost touch with us. You just go only for revenue. You go to different business units. You don't help me consolidate what we have. You try to overcome, go to sea level, and look, to me was an was a really, it was a powerful moment when you realize you are on the wrong track.”
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