Dines Agrees With Slootman That Customer Success Is a 'Fluffy' Job
Daniel Dines · Scaling a B2B Leader from $0 to $1B+ ARR: Insights from UiPath's CEO and Founder Daniel Dines · Jun 14, 2023 · at 39:23
UiPath CEO Daniel Dines discusses meeting Frank Slootman and reacting to Slootman's skepticism toward roles like Customer Success.
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“He thinks also customer success. It's a fluffy job, and it doesn't exist. And to certain extent, I agree with this, but it's a very hardcore thinking.”
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