uncontrollable churn

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Jan 10, 2021 by Dave Kellogg · across every show →

Everything said about uncontrollable churn, oldest first

Jan 10, 2021 negative
Insight
Kellogg: Calling SaaS Churn Uncontrollable Is Often an Organizational Cop-Out
“So to me, controllable versus uncontrollable churn, it is a concept people talk a lot about. But I get super uncomfortable because I think it could easily be a cop out, right? You know what? Like my last company, they got a new CFO and they didn't renew. We ca…”
Dave Kellogg Jan 10, 2021 ▶ 32:11 Churn is dead. Long live Net Dollar Retention Rate with Dave Kellogg | SaaStr Software Community
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