Uncontrollable Churn
topic on 1 show · 1 statements across 1 episodes
1 statements about Uncontrollable Churn, every show
Kellogg: Calling SaaS Churn Uncontrollable Is Often an Organizational Cop-Out
“So to me, controllable versus uncontrollable churn, it is a concept people talk a lot about. But I get super uncomfortable because I think it could easily be a cop out, right? You know what? Like my last company, they got a new CFO and they didn't renew. We ca…”