TaskRabbit
6 statements across 1 episodes · 2 bullish · 1 bearish · 1 people on the record · first statement Jul 10, 2019 by Leah Busque · said 20 times in 4 episodes since 2019 · across every show →
Mentions by year
brought up most by Leah Busque (14), Sam Blond (3), Mehul Patel (1)
tap a year for its mentions
2023 1 mention in 1 episode
2022 2 mentions in 1 episode
2020 1 mention in 1 episode
2019 16 mentions in 1 episode
Everything said about TaskRabbit, oldest first
Jul 10, 2019
Jul 10, 2019 negative
Busque: TaskRabbit's NPS Plunged to Negative After Overnight US Product Pivot
“We also had net promoter score which you might be familiar with, measuring just that customer happiness on the marketplace. It went from, like, we were probably in, like, the sixties or seventies, it went down to, like, negative.”
Jul 10, 2019 neutral
Busque: Founders Must Be Willing to Fire Legacy Customers to Scale
“We realized that, you know what, maybe a lot of these customers that had been with us for a long time that just really loved this auction bidding based platform, maybe they were the wrong customers. Maybe they were the ones that weren't going to take us into t…”
Jul 10, 2019
Jul 10, 2019 positive
Busque: TaskRabbit Presented Disaster Relief Tech to Obama at White House
“Now fast forward three years later, we actually were invited to the White House to present to President Obama and his team about how TaskRabbit and the technology platform could be used to connect people in disaster recovery and relief situations.”
Jul 10, 2019 positive
Busque: Instant Booking Launch in London Doubled Core Metrics at TaskRabbit
“We launched London and we immediately saw a lift actually doubling in core metrics, like repeat usage, like the number of tasks posted on a daily basis, like the engagement from our tasker community even, and how many jobs that they were completing. So all of …”