Salesforce, every mention
624 scenes, the whole family · ← back to Salesforce
tap a year for its mentions
every year anyone Jason Lemkin 547Amelia Ibarra 92Marc Benioff 40Brian Halligan 37Amelia LeRutte 33Sam Blond 26Leila Seka 17Brendon Cassidy 15Sarah Patterson 11Philippe Lacour 11
Verbatim, from the transcripts: the passages where Salesforce comes up
How AI Is Rewiring Sales: Quota, Retention & Follow-Up with Agentforce, Momentum, Mangomint + SaaStr
- ▶ 20:26 Marchelle Mooney So they are literally a 30 minute demo, closed the deal, immediately have to get off of that call, build notes for the onboarding team, get that into Salesforce.
- ▶ 21:39 unnamed speaker And then anything you want to add from the Salesforce side? 3 times in the scene
- ▶ 24:29 unnamed speaker And it's part of how we picked some of these tools was like, okay, well, what should we implement so that going forward, I obviously can't change the past, so that is what it is, but, like, going forward, what can we put in so that we make… 6 times in the scene
- ▶ 34:37 unnamed speaker But from a Salesforce perspective, it's Salesforce is always going to raise quota. 4 times in the scene
- ▶ 39:12 unnamed speaker It's not, you can, you can use plenty of off-the-shelf Salesforce to do that. 3 times in the scene
How MangoMint Increased Win Rates with an AI-Powered Stack
- ▶ 17:32 Marchelle Mooney But when we go down into the system of record, we've got Salesforce for our sales team. 5 times in the scene
- ▶ 22:31 Marchelle Mooney Salesforce system of record.
- ▶ 30:55 Marchelle Mooney Otherwise, um, I am on a panel with some fantastic Amelia from Sastr, Ashley from Momentum, um, and we just added one of the new AI team members in Salesforce, so it should be a good panel.
10 Things to Know Before You Deploy Your First AI SDR
- ▶ 10:47 Amelia Ibarra It'll pick the best time to email this person because it lives in Salesforce. 3 times in the scene
- ▶ 17:16 Amelia Ibarra It's actually something where, like, our inbound qualified agent, which is, you know, becoming a Salesforce agent,
- ▶ 18:39 Amelia Ibarra Maybe he's turned in 20, 22 and you can, you have that in Salesforce and you can pull up that context to your inbound agent.
- ▶ 21:36 Amelia Ibarra Um, and then with Salesforce, we're probably close to like 200,000 messages sent now.
- ▶ 29:37 Amelia Ibarra and, you know, to see if it was in Salesforce, um, ask them a few clarifying questions of, okay, like, is this, is this third person from your same company?
- ▶ 33:41 Amelia Ibarra Do I, is it going to live in the silo?
The Top 5 Issues Managing Multiple AI Agents in Production
- ▶ 4:18 Amelia Ibarra If you guys saw the article that Jason did over the weekend about like how we use Salesforce and agent force, it's kind of like the backbone and the plumbing for a lot of these agents. 4 times in the scene
- ▶ 12:49 Amelia Ibarra I have to go in and tell Salesforce that. 2 times in the scene
- ▶ 22:04 Amelia Ibarra Like who, from our perspective, which contacts go into qualified versus artisan versus Monaco versus agent force. 2 times in the scene
- ▶ 35:17 Jason Lemkin And there's an inherent level of security and that Salesforce is our hub, right? 5 times in the scene
- ▶ 38:31 Amelia Ibarra And again, your agents know all the data when they answer a question, they have your APIs, they have your Salesforce, like, they have all these things they can look at and are brutally honest slash roast you when you can't keep up with…
- ▶ 44:55 Jason Lemkin The only thing that is open is Salesforce. 2 times in the scene
The 90/10 Rule for AI Agents: What to Vibe Code, and What To Just Buy
- ▶ 7:45 Jason Lemkin And that's more what we did rather than try to cancel our Salesforce bill.
- ▶ 8:35 unnamed speaker Human manpower to keep up with these, to go through, to compliance, to, you know, use a data warehouse other than Salesforce. 3 times in the scene
- ▶ 25:42 unnamed speaker Um, it uses Salesforce as, you know, our primary data instance. 3 times in the scene
- ▶ 42:09 unnamed speaker I'm not going to, something's just not worth the trade-offs of, you know, buying Salesforce versus building something like this.
Software Stocks Have Massively Crashed. Here's What Founders Need to Know.
- ▶ 8:41 Jason Lemkin You had a year, whether you're Agent Force or my startups, you had a year to re-accelerate growth, and honestly, Salesforce is doing better than some startups.
- ▶ 11:49 Jason Lemkin You're not going to VibeCode Salesforce. 2 times in the scene
- ▶ 17:45 Jordi Hays If you're a huge platform with distribution and scale like a Salesforce or Google, you're going to do well, but there's kind of this, this messy middle that, uh, could, could get kind of, uh, churned through.
- ▶ 19:19 Jason Lemkin Um, and Salesforce isn't going away, but that middle is going to be harder.
- ▶ 22:35 Jordi Hays Like, why is this like, like nothing again, nothing against Salesforce, but like I was surprised to hear you're trying everything, using everything, building your own agents. 2 times in the scene
- ▶ 26:10 Jason Lemkin And I think that is gonna benefit Salesforce and ServiceNow.
Going From Blobs to Billions. Clay's Co-Founder Breaks Down Inbound, Outbound, and AI-Powered Sales.
- ▶ 31:21 Varun Anand And so, for example, like, and like other unique things that you don't expect, like, we hired a head of recruiting, but the head of recruiting is like a quasi-engineer who taught herself how to code because she was an engineering recruiter…
From 1 Agent to 20+: The Reality of Managing Multiple AI Agents Across Your GTM
- ▶ 21:18 unnamed speaker And somebody asked me this question yesterday when I was doing a Salesforce webinar, like, okay, what if I'm a super early stage startup?
- ▶ 27:13 unnamed speaker Like Salesforce put an FTE on our success team. 2 times in the scene
- ▶ 30:35 unnamed speaker There's like a, you know, there's kind of a big reason folks like, you know, Salesforce are having like a big renaissance, like because a lot of these third-party tools we use, for instance, and for example, like push back to Salesforce,… 9 times in the scene
- ▶ 53:45 unnamed speaker I looked at, you know, Salesforce.
The Present and Future of AI in Sales and GTM with SaaStr's CEO and Owner's CRO
- ▶ 5:03 Jason Lemkin We're, we're just basically taking our Salesforce database and giving each of them a portion of it. 4 times in the scene
- ▶ 10:08 Jason Lemkin I'm like, you didn't lose the deal, but artisan came in and did all the work for us as did Salesforce with agent force as did qualified and others.
- ▶ 14:56 Jason Lemkin I mean, the, the, the CEO of Slack that was at Salesforce for two years, just took over as CRO of an open AI. 2 times in the scene
- ▶ 25:17 Jason Lemkin I've got my salesforce agency and my outbound agency and my leftbound and my rightbound agency that I used in 2015.
- ▶ 28:33 Kyle Parrish And I was in there writing prompts and writing custom fields in Salesforce myself. 2 times in the scene
- ▶ 38:20 Kyle Parrish So like I have intercom, I'm adding fin or I've got Salesforce agent force or going to the like insurgent startup.
- ▶ 38:52 Jason Lemkin Listen, if you're already, if you want to try agent force and fin because you're using Salesforce and intercom, great. 4 times in the scene
- ▶ 41:44 Kyle Parrish Like when I was at Shopify, they were trying to like sell us a bunch of Einstein stuff 2 times in the scene
- ▶ 42:20 Jason Lemkin Is Salesforce back? 22 times in the scene
The Step-By-Step Playbook for Building AI-Powered GTM Teams with Personio's CRO
- ▶ 15:29 Philippe Lacour So we were on, we are on Salesforce. 4 times in the scene
- ▶ 19:24 Philippe Lacour Our reps would fill out a Salesforce after they had won like a deal or lost a deal. 2 times in the scene
- ▶ 23:41 Philippe Lacour And what you see is it's actually connected to Salesforce. 2 times in the scene
- ▶ 27:34 Philippe Lacour So again, this is back to like a Salesforce.
- ▶ 48:40 Philippe Lacour When you think about it, why would a rep ever have to fill in something in Salesforce or in HubSpot? 2 times in the scene
AI + B2B in 2026: Find the Tailwinds or Get Left Behind | Jason Lemkin
- ▶ 34:57 Jason Lemkin You know, Mark Benioff said, even at Salesforce, they're growing, they're adding more headcount in sales and marketing, but I think he's, I know the numbers, I think three or 4000 folks in support, they already replaced with AI and their… 2 times in the scene
- ▶ 41:20 Jason Lemkin When I was back, when I was at Adobe and we moved to Salesforce, it took Adobe five years just to move to Salesforce. 2 times in the scene
- ▶ 44:32 Jason Lemkin These products ain't all cost a lot more than one seed themselves of HubSpot, or one seed of Salesforce, or one seed of Zoho CRM, or pictures.
- ▶ 47:34 Jason Lemkin What I can tell you is the, the, the Salesforce team is here with Asian force. 3 times in the scene
- ▶ 53:20 Jason Lemkin Here's HubSpot and Salesforce. 3 times in the scene
Why OpenAI Doesn't Pay Sales Commission (And Why It Works) with OpenAI GTM Leader Maggie Hott
- ▶ 7:23 Maggie Hott He was the VP of Sales at Slack, at Dropbox, at FailsForce.
- ▶ 13:17 Maggie Hott Salesforce, or a Google, or a Facebook, you know, much later on in their career.
- ▶ 18:50 Maggie Hott We had no Salesforce set up, we had nothing.
AI and the Death of the 2021 Sales Playbook with SaaStr CEO and Founder Jason Lemkin
- ▶ 10:30 Jason Lemkin We were just talking with the head of SMB at Salesforce, Asian force. 3 times in the scene
- ▶ 18:39 Jason Lemkin He was the ex CMO of Salesforce. 2 times in the scene
- ▶ 26:24 Jason Lemkin And what Mark said was, I wish everyone at Salesforce could go live even before they pay. 2 times in the scene
- ▶ 30:49 Jason Lemkin Tell us you want Salesforce. 4 times in the scene
- ▶ 50:40 Jason Lemkin You know, if you, if you're reaching out to lovable, Hey, Replit used us and one five big deal, you know, reach out to direct competitors, HubSpot versus Salesforce, whatever.
How to Use AI to Hyper-Customize Go-To-Market at Scale with SaaStr's CEO and Chief AI Officer
- ▶ 45:48 Amelia Ibarra I mean, in this case, it's Salesforce, so they've always had our data, and they use it in AgentForce. 2 times in the scene
- ▶ 45:48 Amelia Ibarra I mean, in this case, it's Salesforce, so they've always had our data, and they use it in AgentForce.
How We Use 20+ AI Agents for Marketing & Go-to-Market with SaaStr's CEO and Chief AI Officer
- ▶ 0:18 Jason Lemkin This includes Agent Force and Artisan and Qualified, all the tools we love to death.
- ▶ 1:07 Jason Lemkin Learn how Salesforce works for startups at salesforce.com slash SMB. 2 times in the scene
- ▶ 38:37 unnamed speaker So I'll see in Marketo, because it's also hooked up, it's hooked up to our Marketo and it's hooked up to our Salesforce.
- ▶ 43:49 unnamed speaker Like, Salesforce knows, you know, and AgentForce knows everything your Salesforce knows. 2 times in the scene
- ▶ 47:44 unnamed speaker I was at like a Salesforce event yesterday out in Oakland and just with folks that I was talking to is, you know, one, because folks know we have multiple ages now
- ▶ 52:54 Jason Lemkin Let Salesforce help you connect data, automate busy work, and empower employees on the only platform you will ever need, no matter how big you get. 4 times in the scene
6 Months Later, How Our AI SDRs Actually Work as AI Runs GTM with SaaStr's CEO and Chief AI Officer
- ▶ 1:16 Jason Lemkin Learn how Salesforce works for startups at salesforce.com slash SMB. 2 times in the scene
- ▶ 45:51 Amelia Ibarra And so I thought, okay, this is probably the best first use case for an agent force agent, because these people raised their hand, meaning they're already in our Salesforce, because that's how our forms used to work. 11 times in the scene
- ▶ 1:11:17 Jason Lemkin Before you sign and we did with Harry and Rory, we had Mark Benioff on about a month and a half ago when we talked about what's the number one thing you wanted at Salesforce. 3 times in the scene
- ▶ 1:18:20 Amelia Ibarra Salesforce does the same thing. 8 times in the scene
- ▶ 1:20:54 Amelia Ibarra You can, like I said, now you can kind of like cherry pick from certain Salesforce campaigns or contacts that you have. 2 times in the scene
- ▶ 1:24:32 Jason Lemkin Let Salesforce help you connect data, automate busy work, and empower employees on the only platform you will ever need, no matter how big you get. 4 times in the scene
Why Only “WTF” Products Can Survive Today with Brett Queener Partner at Bonfire Ventures
- ▶ 0:44 unnamed speaker Learn how Salesforce works for startups at salesforce.com slash SMB. 3 times in the scene
- ▶ 2:40 Brett Queener If you think about how much has been commoditized in the platform stack in 2003, when I was working at salesforce.com, we took 60 cents of every dollar that we collect from customers and we bought servers and put them in our own data… 2 times in the scene
- ▶ 3:15 Brett Queener 70 at salesforce.com build out, go to market, build product, launched the app exchange and a lot of their platform there.
- ▶ 11:54 Brett Queener Like you don't need all, you know, I'm the king of sales methodology at Salesforce at
- ▶ 16:26 Brett Queener You know, it's why at Salesforce, I gave new managers and hires two books, Sun Tzu, The Art of War and Drive.
- ▶ 25:41 Brett Queener Having run the product at Salesforce, which was, we'd always say our customers are shitty product managers.
The State of AI + Software: Where It’s Going - Fast
- ▶ 0:48 Jason Lemkin Learn how Salesforce works for startups at salesforce.com slash SMB. 2 times in the scene
- ▶ 3:14 Jason Lemkin We just rolled out Salesforce Agent Force.
- ▶ 17:25 Jason Lemkin And maybe even I'll have an agency at HubSpot or Shopify or Salesforce. 3 times in the scene
- ▶ 31:35 Jason Lemkin And he, you know, Salesforce does have a lot of challenges today. 2 times in the scene
- ▶ 45:15 Jason Lemkin We're going to show up in real time in a report and in Salesforce.
- ▶ 46:02 Jason Lemkin We spend maybe 10,000 dollars a year on Salesforce. 6 times in the scene
Snowflake's AI Revolution in Sales, Marketing and GTM with Snowflake‘s CMO and Founding CRO
- ▶ 0:42 unnamed speaker Learn how Salesforce works for startups at salesforce.com slash SMB. 2 times in the scene
- ▶ 29:25 Chris Degnan You'd have to go to Salesforce over here. 2 times in the scene
- ▶ 39:28 unnamed speaker Let Salesforce help you connect data, automate busy work, and empower employees on the only platform you will ever need, no matter how big you get. 4 times in the scene
Is The Classic GTM Playbook Really Dead? with SaaStr CEO and Founder Jason Lemkin
- ▶ 1:06 Jason Lemkin Learn how Salesforce works for startups at salesforce.com slash SMB. 2 times in the scene
- ▶ 8:17 Jason Lemkin Oh, should I do Salesforce or HubSpot for CRM?
- ▶ 22:41 Jason Lemkin And even worse, Salesforce just raised prices again the other day.
SaaStr's Top 10+ AI Agents: AI SDR, AI BDR, AI RevOps + More: The How, The Who, The Why
- ▶ 12:40 Jason Lemkin Do we pull it in from Salesforce and Marketo? 2 times in the scene
- ▶ 20:08 Jason Lemkin It can't, it doesn't sound like today it auto ingests our Salesforce or Marketo or other data in the same way that like Delphi auto ingests our website, right? 2 times in the scene
- ▶ 25:36 Amelia LeRutte I think the data is out now on Salesforce agent forces, that's their top two use cases too, across all their agents, um, that they've deployed on agent forces for sales or for support. 2 times in the scene
- ▶ 30:31 Amelia LeRutte It does already have full integration with Marketo, full integration with Salesforce. 4 times in the scene
- ▶ 45:57 Amelia LeRutte Um, last ones we've added, I bring them to my attention because they're good partners of chapters, but they help us do automation and we use Salesforce. 10 times in the scene
- ▶ 50:12 Jason Lemkin And the volume was really high and they might have heard of HubSpot or Salesforce, but they might not have heard of cool tools like Gamma.