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Roam Research

also referred to as: roam

11 statements across 2 episodes · 6 bullish · 2 bearish · 1 people on the record · first statement Apr 27, 2023 by Howard Lerman · said 60 times in 6 episodes since 2023 · across every show →

Mentions by year

brought up most by Howard Lerman (33), Sam Blond (22), Jason Lemkin (2), Colin Zima (2)

tap a year for its mentions
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02320232024episodes it came up in
00101.520320232024episodesmentions per episode
2024 7 mentions in 3 episodes 2 per episode
2023 53 mentions in 3 episodes 18 per episode

every mention, scene by scene, with the transcript →

Everything said about Roam Research, oldest first

Apr 27, 2023 positive
Assertion Not checkable as stated
Lerman: Roam has 182 paying customers and 4,000 paid active members
“As of yesterday, when I last checked, we had 182 paying customers and about 4000 paid active members.”
Howard Lerman Apr 27, 2023 ▶ 3:19 SaaStr CRO Confidential: Howard Lerman, Founder & CEO @ Roam | Founder-led Sales
Apr 27, 2023 bullish
Assertion Not checkable as stated
Lerman: Group tours almost doubled onboarding conversion rates at Roam
“Well, Sam, it turned out that the percentage of people That chose to go on to the next step in our process went not quite, but almost doubled with the group tours.”
Howard Lerman Apr 27, 2023 ▶ 42:32 SaaStr CRO Confidential: Howard Lerman, Founder & CEO @ Roam | Founder-led Sales
Apr 27, 2023 neutral
Assertion Not checkable as stated
Lerman: 100% of scaled companies are distributed
“Frankly, at Rome, we think that's all the wrong question because a hundred percent of scaled companies Are distributed.”
Howard Lerman Apr 27, 2023 ▶ 7:51 SaaStr CRO Confidential: Howard Lerman, Founder & CEO @ Roam | Founder-led Sales
Apr 27, 2023
Disclosure
Lerman: Roam has done zero marketing or outbound sales
“We haven't done any marketing and we haven't done any outbound. It's all just kind of been folks using the product.”
Howard Lerman Apr 27, 2023 ▶ 11:52 SaaStr CRO Confidential: Howard Lerman, Founder & CEO @ Roam | Founder-led Sales
Apr 27, 2023 negative
Opinion
Lerman: Slack is weak at direct messaging compared to Roam
“We've added features for group chat that make it possible for a company to not, if they want, use Slack, because we think we have a better approach for direct messaging in particular, where Slack is pretty weak.”
Howard Lerman Apr 27, 2023 ▶ 19:58 SaaStr CRO Confidential: Howard Lerman, Founder & CEO @ Roam | Founder-led Sales
Apr 27, 2023 positive
Assertion Not checkable as stated
Lerman: Roam's TikTok virality in February drove hundreds of waitlist signups
“Well, in February, Roam went viral on TikTok, and it caused like a thousand people, some huge number, not a thousand, but something like hundreds of companies to sign up for Roam on the wait list”
Howard Lerman Apr 27, 2023 ▶ 41:41 SaaStr CRO Confidential: Howard Lerman, Founder & CEO @ Roam | Founder-led Sales
Apr 27, 2023
Disclosure
Lerman chats directly with 50 to 100 Roam customers daily
“So I'm chatting with probably on the order of maybe 50 to 100 customers per on an average day.”
Howard Lerman Apr 27, 2023 ▶ 15:16 SaaStr CRO Confidential: Howard Lerman, Founder & CEO @ Roam | Founder-led Sales
Apr 27, 2023 negative
Insight
Lerman: Free B2B software creates sample bias and bad feedback
“There is an enormous, and I've seen in my career, like over and over and over again, a huge sample bias when you give something away for free and freeloaders that have no intention whatsoever of ever buying anything, but they're glad to use your product for fr…”
Howard Lerman Apr 27, 2023 ▶ 24:35 SaaStr CRO Confidential: Howard Lerman, Founder & CEO @ Roam | Founder-led Sales
Apr 27, 2023 bullish
Assertion Not publicly verifiable
Lerman: Roam shipped 56 releases in its first 56 weeks
“And for the past, I guess, 56 weeks that we've been out there, we've had 56 different releases and, you know, continued to pack in improvements and features.”
Howard Lerman Apr 27, 2023 ▶ 11:57 SaaStr CRO Confidential: Howard Lerman, Founder & CEO @ Roam | Founder-led Sales
Apr 27, 2023 bullish
Assertion Not checkable as stated
Lerman: The average Roam customer uses the product 5.9 hours daily
“The average customer in Rome is in our product for 5.9 hours per day.”
Howard Lerman Apr 27, 2023 ▶ 20:25 SaaStr CRO Confidential: Howard Lerman, Founder & CEO @ Roam | Founder-led Sales
Aug 28, 2024 bullish
Disclosure
Lerman: Roam has 93 founders on its cap table
“At Rome, my new company, we have 93 amazing founders in our cap table, and I'm a Phone call away, if you will, from any founder we want, because that's our target audience.”
Howard Lerman Aug 28, 2024 ▶ 22:07 10 Cheat Codes I Learned While Scaling to $400M with Yext and Roam Founder Howard Lerman
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