point of contact

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Feb 26, 2021 by Tim Kopp · across every show →

Everything said about point of contact, oldest first

Feb 26, 2021 positive

Insight

Kopp: A Single Point of Contact for Escalations Drives Retention

“There's just so much power and focus and having the singular point of contact that all escalations go through. If you could do one thing, that would be the one thing I would suggest.”

Tim Kopp Feb 26, 2021 ▶ 14:04 The Playbook to Boosting Net Retention (Quickly) with Terminus's CEO | SaaStr Software Community

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point of contact

Everything said about point of contact, oldest first

Turn any episode into a week of clips.