Point Of Contact

topic on 1 show · 1 statements across 1 episodes

the Official SaaStr Podcast

1 statements about Point Of Contact, every show

SAASTR Insight
Kopp: A Single Point of Contact for Escalations Drives Retention
“There's just so much power and focus and having the singular point of contact that all escalations go through. If you could do one thing, that would be the one thing I would suggest.”
Tim Kopp Feb 26, 2021 ▶ 14:04 The Playbook to Boosting Net Retention (Quickly) with Terminus's CEO | SaaStr Software Community

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