PagerDuty

includes PagerDuty Board

15 statements across 5 episodes · 5 bullish · 3 bearish · 2 people on the record · first statement Apr 6, 2020 by Jennifer Tejada · said 69 times in 13 episodes since 2019 · across every show →

Mentions by year, the whole family

brought up most by Sameer Dholakia (23), Jason Lemkin (22), Jennifer Tejada (20), Elliott Robinson (1), Doug Song (1), Byron Deeter (1), Alex Ferrara (1)

tap a year for its mentions
0020240320192020202120222023202420252026episodesmentions
02320192020202120222023202420252026episodes it came up in
007.51.515320192020202120222023202420252026episodesmentions per episode
2026 6 mentions in 1 episode
2025 10 mentions in 2 episodes 5 per episode
2024 2 mentions in 1 episode
2023 1 mention in 1 episode
2022 1 mention in 1 episode
2021 32 mentions in 3 episodes 11 per episode
2020 15 mentions in 2 episodes 8 per episode
2019 2 mentions in 2 episodes 1 per episode

every mention, scene by scene, with the transcript →

Everything said about PagerDuty, oldest first

Apr 6, 2020 positive
Assertion Supported
Tejada: PagerDuty leadership is gender balanced and 65% immigrant
“Our leadership team is gender balanced. That was not easy to do. 65% of our leadership team is born outside the U.S.”
Jennifer Tejada Apr 6, 2020 ▶ 26:45 Founder Confidential: The Top Things No One Really Tells You About Scaling
Apr 6, 2020 negative
Assertion Not checkable as stated
Tejada: Traditional Enterprise Sales Failed For PagerDuty's Developer-First Audience
“If we tried to bring in kind of the Oracle, Splunk, elephant hunting motion, it didn't work for the way our users who tended to be developers wanted to engage with our product, and so we really had to build our own model, and it was a lot of experiments.”
Jennifer Tejada Apr 6, 2020 ▶ 16:34 Founder Confidential: The Top Things No One Really Tells You About Scaling
Apr 6, 2020
Disclosure
Tejada: The incident commander is the CEO's boss during PagerDuty outages
“When something's going down at work, and you have an incident, you know, and something's not working, learn the incident commander during that incident is my boss.”
Jennifer Tejada Apr 6, 2020 ▶ 23:19 Founder Confidential: The Top Things No One Really Tells You About Scaling
Oct 16, 2021 positive
Assertion Not checkable as stated
Tejada: Going public established PagerDuty's enterprise credibility with CIOs
“So a big part of why we went public in 2019 was really to demonstrate to the market that we were a viable long-term platform that could support large, largest enterprises in the world, the greatest, Brands around the globe in their digital transformation, and …”
Jennifer Tejada Oct 16, 2021 ▶ 5:31 Hyperscaling At Scale with PagerDuty's CEO, Jennifer Tejada | SaaStr Software Community
Oct 16, 2021
Assertion Supported
Tejada: PagerDuty serves over 65 Fortune 100 and 45% of Fortune 500
“PagerDuty now serves more than 65 of the Fortune 100, and more than 45% of the Fortune 500.”
Jennifer Tejada Oct 16, 2021 ▶ 16:56 Hyperscaling At Scale with PagerDuty's CEO, Jennifer Tejada | SaaStr Software Community
Oct 16, 2021 positive
Assertion Supported
Tejada: A non-profit uses PagerDuty to coordinate urgent corneal transplants
“We have a nonprofit that leverages PagerDuty to manage corneal transplants, and, you know, really, like, talk about a time-sensitive, mission-critical workflow. A cornea becomes available by a donor, and you have, you know, less than a few days that that corne…”
Jennifer Tejada Oct 16, 2021 ▶ 19:42 Hyperscaling At Scale with PagerDuty's CEO, Jennifer Tejada | SaaStr Software Community
Oct 16, 2021
Insight
Tejada: Daily stock swings do not reflect employee intelligence or business quality
“Do not watch that stock price every day, because on a day when your stock's up 10%, that doesn't mean you were 10% smarter or 10% better, and the day your stock's down 10%, it doesn't mean you were 10% more stupid than the day before, and you shouldn't be writ…”
Jennifer Tejada Oct 16, 2021 ▶ 13:12 Hyperscaling At Scale with PagerDuty's CEO, Jennifer Tejada | SaaStr Software Community
Oct 16, 2021
Disclosure
Tejada: PagerDuty raised an unneeded Series D to test investor narrative
“And so we did not need the cash, but we raised a Series D about, you know, six, eight months before we went public in order to test our story and our narrative and our performance out in front of a number of what we now call crossover investors.”
Jennifer Tejada Oct 16, 2021 ▶ 14:40 Hyperscaling At Scale with PagerDuty's CEO, Jennifer Tejada | SaaStr Software Community
Oct 16, 2021 positive
Insight
Tejada: Public companies must beat and raise guidance, not just meet it
“It's not enough to meet your guidance. You have to beat your guidance and you have to raise and you have to have Not only great instrumentation on your pipeline and confidence in your leadership, but you also have to have really strong fidelity in how you thin…”
Jennifer Tejada Oct 16, 2021 ▶ 11:14 Hyperscaling At Scale with PagerDuty's CEO, Jennifer Tejada | SaaStr Software Community
Oct 16, 2021
Disclosure
Tejada: I take no meetings before 9:00 AM and exercise daily
“I don't take a meeting before nine AM in the morning. I exercise every single day.”
Jennifer Tejada Oct 16, 2021 ▶ 30:48 Hyperscaling At Scale with PagerDuty's CEO, Jennifer Tejada | SaaStr Software Community
Oct 16, 2021 positive
Insight
Tejada: Scaling requires actively evolving culture rather than protecting early-stage habits
“And it's actually not about protecting the culture. It's about developing the culture, building the culture that you need for the future on the strong foundation that you had as a startup, as a smaller company.”
Jennifer Tejada Oct 16, 2021 ▶ 9:28 Hyperscaling At Scale with PagerDuty's CEO, Jennifer Tejada | SaaStr Software Community
Oct 16, 2021 neutral
Assertion Supported
Tejada acknowledges PagerDuty is not profitable
“And we're not profitable, so I'm kind of thoughtful about that, like what I do with our shareholders' money.”
Jennifer Tejada Oct 16, 2021 ▶ 28:32 Hyperscaling At Scale with PagerDuty's CEO, Jennifer Tejada | SaaStr Software Community
Feb 19, 2025 bearish
Assertion Supported
Lemkin: PagerDuty added only one net new customer over the past year
“PagerDuty is coming up on five hundred million in revenue a lot, but growth has slowed to 10%. But the toughest number, and there's more companies like this out there today than is discussed, zero percent net new customer growth. This last quarter, they announ…”
Jason Lemkin Feb 19, 2025 ▶ 7:56 The 2025 SaaS Vibe Check: What Founders Need to Know Right Now with SaaStr Founder Jason Lemkin
Dec 17, 2025 neutral
Assertion Not yet assessed · timeframe Dec 2025
Lemkin: PagerDuty trades at 2x revenue with flat customer count for four years
“Pager duty missed its last quarter. Pager duty is doing just across five hundred million in ARR. It's worth one billion dollars, two times revenue. Now there's a bunch of things that happened there, but they, their customer count is flat, 15,000 something cust…”
Jason Lemkin Dec 17, 2025 ▶ 38:04 AI and the Death of the 2021 Sales Playbook with SaaStr CEO and Founder Jason Lemkin
Jan 2, 2026 bearish
Assertion Supported
Lemkin: Profitable PagerDuty Trades at Just 2x Revenue on $500M ARR
“I wrote up pager duty this week growing four percent and now profitable trading at two times revenue, five hundred million in it. Worth a billion.”
Jason Lemkin Jan 2, 2026 ▶ 29:50 AI + B2B in 2026: Find the Tailwinds or Get Left Behind | Jason Lemkin
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