Lexi Reese
9 statements across 1 episodes · 6 bullish · 0 bearish · 1 people on the record · first statement Feb 3, 2020 by Lexi Reese · across every show →
On the record as a speaker too: Lexi Reese's record, appearances and statements → this page counts the times other people say the name.
Everything said about Lexi Reese, oldest first
Feb 3, 2020 positive
Reese: There are only five acceptable responses to a direct request
“And if you've made the request a non-compounded question, then there really are only five acceptable answers. And I will challenge you to write these down and see how crisp people commit versus how vaguely they commit. So five answers. Yes, I commit. I'll do i…”
Feb 3, 2020 positive
Reese: Google found top teams excel via trust, not individual talent
“They cross-referenced a bunch to come up with the teams that performed the highest were not the smartest people in the room. They were not the best Positional players in their particular spot on the field. They were a team that had engendered this sense of tru…”
Feb 3, 2020
Feb 3, 2020 positive
Reese: Missed commitments require a public apology without excuses to prevent mistrust
“No, if you commit, you also deliver, and if you don't, you apologize. You apologize publicly, and you don't give a long backstory about why you could have done. You say, I'm sorry, I committed, I didn't get it done, and that's unacceptable because we hold ours…”
Feb 3, 2020 positive
Reese: Leaders must equip teams to reset from passenger to driver mindsets
“The trick is not to try to always, or not to, it's not even possible to always be in the driver's seat, but you can equip people to recognize when they're being pulled into a passenger mindset, and then get them back to a driver mindset.”
Feb 3, 2020
Reese: Hiring purely for specialist capability without evaluating trust is kryptonite
“Really, really bad kryptonite is urgency to hire a role-related specialist. I need the best engineer. I need the best salesperson. I need the best finance person. So I'm gonna screen only for their capabilities against that role-related need. No, equally, if n…”
Feb 3, 2020
Feb 3, 2020 positive
Reese: Firing high performers who destroy trust is worth short-term revenue hits
“At the end of that time period, if it has not gotten remarkably better, the person needs to go. And you need to be willing to take the hit to revenue or product delivery or whatever it is that that person was so amazing at, but I guarantee you the short-term h…”
Feb 3, 2020 positive
Reese: Gusto serves 100,000 small businesses and has 1,000 employees
“Gusto now serves a 100,000 small businesses. We have 1000 employees across three locations. San Francisco, Denver, and New York. And everything in the past four years has grown by more than 10 X. Our customers, our employees, our revenue.”