existing customers

2 statements across 2 episodes · 0 bullish · 1 bearish · 2 people on the record · first statement Jun 24, 2022 by Jason Lemkin · across every show →

Everything said about existing customers, oldest first

Jun 24, 2022 negative
Insight
Lemkin: Raising prices on existing customers to hit quota only works once
“It's actually a completely weak sign when a VP of sales is missing a quarter, and he says, well, you know what, I'm not going to make it, but let's raise prices so that we can make my plan. It's a cookie. You raise prices on your base once. It works once. You …”
Jason Lemkin Jun 24, 2022 ▶ 18:22 16 Ways to Level Up in 2022 with SaaStr Founder and CEO Jason Lemkin | SaaStr Software Community
Oct 10, 2023
Assertion Not publicly verifiable
Zinman: 85% to 90% of monday.com's Revenue Comes from Existing Customers
“90%, 85, 90% of the revenue is from existing customers. That customer that... That's customers that have been with the company for more than a year.”
Eran Zinman Oct 10, 2023 ▶ 32:14 Secrets to Scaling and Growth in an Unpredictable Market with monday.com's Co-founder and Co-CEO
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