annual churn

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Oct 11, 2018 by Guillaume Princen · across every show →

Everything said about annual churn, oldest first

Oct 11, 2018
Insight
Princen: High-touch SaaS churn exceeding 15% annually is highly dangerous
“Seven percent annual churn is good. It's actually very good. 10% is kind of reasonable, but you want to be careful if you start going beyond the 10, 15% range.”
Guillaume Princen Oct 11, 2018 ▶ 15:50 SaaS Metrics Masterclass: Pricing Strategies and Billing Models with Stripe
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