Opinion certainty 4/5 debate potential 2/5

Jain: Prior enterprise search efforts, including Google's, failed to satisfy users

Arvind Jain · He quit his cozy Google job & ignored lean startup advice— then grew to $3M in 1 year. | Arvind J... · PMF Show · Apr 29, 2024 · at 7:47

Arvind Jain, CEO of Glean and former co-founder of Rubrik, reflects on the lack of effective enterprise search tools across the tech industry prior to starting Glean.

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“Well, historically, like this is not a new problem, like helping employees find information at work. So there have been companies, you know, Google had a product too, and, but nobody really solved it in a way where somebody liked the product, somebody actually, you know, where the problem actually got solved. But overall, I would say like it was more of a neglected space as opposed to a space where a lot of companies were thinking about doing something.”

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More from Arvind Jain

Assertion Not checkable as stated
Jain: Glean intentionally did not charge customers for its first two years
“We actually were not selling the product. We had no pricing. We had no plans to make revenue. That was an intentional decision we made that we were actually not even charged for our product for the first two years.”
Arvind Jain Apr 29, 2024 ▶ 16:17 He quit his cozy Google job & ignored lean startup advice— then grew to $3M in 1 year. | Arvind J... · PMF Show
Insight
Jain: Big Tech safety nets and zero consequences for failure breed complacency
“Cause sometimes I feel like, you know, at Google, I was not feeling challenged anymore. Cause you know, we're such a successful company and we could always, you know, take big problems, you know, and work on them. And it didn't matter if they failed. Cause lik…”
Arvind Jain Apr 29, 2024 ▶ 2:44 He quit his cozy Google job & ignored lean startup advice— then grew to $3M in 1 year. | Arvind J... · PMF Show
Disclosure
Jain: He avoided early feedback from business people to protect his idea
“In fact, the more people I would talk to, like, you know, especially people who are, Who have business acumen, like they would actually turn, turn me farther from this idea. So I actually chose not to talk to too many people.”
Arvind Jain Apr 29, 2024 ▶ 9:56 He quit his cozy Google job & ignored lean startup advice— then grew to $3M in 1 year. | Arvind J... · PMF Show
Disclosure
Jain: Glean skipped TAM analysis entirely because the market did not exist
“Like, you know, sometimes we sort of talk to our team about it, so we didn't do any TAM analysis. Like, how do you do TAM? There's no product in the market. Nobody actually is even solving this problem.”
Arvind Jain Apr 29, 2024 ▶ 12:09 He quit his cozy Google job & ignored lean startup advice— then grew to $3M in 1 year. | Arvind J... · PMF Show
Insight
Jain: Avoid using friends as early design partners; prioritize cold outreach instead
“I didn't actually go and, like, you know, hit my friends, you know, and say, like, hey, can you actually, you know, take this product and give me feedback? Because I felt like, you know, they'll all be very nice to me. And they will do it like, you know, even …”
Arvind Jain Apr 29, 2024 ▶ 14:39 He quit his cozy Google job & ignored lean startup advice— then grew to $3M in 1 year. | Arvind J... · PMF Show
Insight
Jain: First-time founders optimize for entrepreneurial success; repeat founders focus on problems
“For a first time founder, like, you know, they're actually trying to, their goal is actually You know, succeed as an entrepreneur. They want to actually learn that, you know, that art. Sort of like, you know, it's personal in that sense. You know, for me, that…”
Arvind Jain Apr 29, 2024 ▶ 19:35 He quit his cozy Google job & ignored lean startup advice— then grew to $3M in 1 year. | Arvind J... · PMF Show
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