quick commerce

“Consumers will eventually, you know, their buying behaviors will shift. You know, they will want things instantly. They may not want everything instantly, but if, you know, if you're a brand with a hundred SKUs, they may want the top five, or you may want your…”

“Nobody can profitably deliver every order in 10 minutes. It's not possible. The network of dark stores you'll have to set up to do that is not profitable. So you will never be able to build a good unit economics based on only 10 minutes, which means all orders…”

“So these are the two strong use cases, and in my view, this will contribute to about 20 to 25% of the grocery buy, and that's it. Rest of it will continue to be planned and continue to be the way it's working”

“So you will build a model which is within 30 minutes, right? Less than 30 minutes. There'll be some which will go up to 90 minutes. So 30 to 90 is the range you'll find. Less than 30, less than 90.”

“Today, if a DMART is being valued at what it is, right? I mean, I don't think it's outrageous to believe that, you know, the quick commerce market cap in India can go all the way up to say even, even a hundred billion dollars.”

“So one of the reasons why you've seen me not invest in, you know, quick commerce or any of the delivery companies that were there, they, A, they didn't have unit economics. They still don't today. They're trying to do growth at all costs. I think that can make…”

“What Flipkart was offering in 2013 is a, is commoditized today. That next day delivery people, we are talking about quick commerce now, right?”

“And the third factor which contributed is that we have the lowest manpower cost anywhere in the world. Even China is three X more expensive, right? In terms of cost per delivery, which is why quick commerce doesn't work even in China, because cost per delivery…”

“Quick commerce is really transitioning to becoming horizontal commerce with high frequency categories as the lead player. So that gets the customer in, grocery gets the customer in, then you sell everything else.”

“In this particular case, we were actually pursuing an acquisition brilliantly for us and for that company. And we thought it was a done deal. And that cost us about six months, seven months. And if that had happened, it would have been a very different story t…”

“A dark store becomes profitable when you get a significant share of revenue on the dark store. From your catchment area, right? And your costs are therefore covered. Now, beyond a point, you have a catchment area. Retail store also has a catchment area. Beyond…”

“I think the market share part of it has now, at least in the most popular areas is sort of stabilized. Everybody's got their market share. Market share movements are going to be very hard to come by, but I think there is still a lot of scope in terms of what n…”

“Lot of it driven by discount, but that'll, that has been keeping on, will reduce. But this is a change in consumer behavior phenomena, which has been, which has caught lot of us by surprise. But now it's here to stay. There is no, no, this one, No, no, no ques…”

“Both, ah, personally, as a professional or as a management, ah, thinker, ah, and as part of, ah, Big Basket, ah, shareholder, this has caught us by complete surprise.”

“Today our quick commerce offering is processing twenty million order items on an annual basis in a very short time.”

“I think that is a clear trend that the world has changed around us, and India is a unique market where this is happening because, ah, because customer expectations are high, And because of density and availability of, ah, labor force, it is just possible to do…”

“If you take the color off, you cannot differentiate one app over the other. So everybody was so obsessed with, like, delivery in 10 minutes, last minute app, and I'm here for your urgency.”