Kat Cole

16 statements across 4 episodes · 9 bullish · 0 bearish · 1 people on the record · first statement Aug 10, 2021 by Kat Cole · said 6 times in 3 episodes since 2022 · across every show →

On the record as a speaker too: Kat Cole's record, appearances and statements → this page counts the times other people say the name.

Mentions by year

brought up most by Shane Parrish (6)

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001.50.53120222023202420252026episodesmentions per episode
2026 3 mentions in 1 episode
2024 2 mentions in 1 episode
2022 1 mention in 1 episode

every mention, scene by scene, with the transcript →

Everything said about Kat Cole, oldest first

Aug 10, 2021
Assertion Not checkable as stated
Cole: Mother Raised Family on $10 Weekly Food Budget
“She fed us on a food budget of 10 dollars a week for three years which meant she wasn't home a lot, and so she trusted me.”
Kat Cole Aug 10, 2021 ▶ 4:52 #117 Kat Cole: The Power of Possible
Aug 10, 2021 bullish
Assertion Not checkable as stated
Cole: Cinnabon launched Minibons in 7,000 Burger King locations
“Just a few months later, we had the opportunity to put an even more optically competitive product, a minibon, in 7000 Burger Kings. And when I went to the franchisees now with better systems and better communication to tell them about this opportunity, while t…”
Kat Cole Aug 10, 2021 ▶ 23:58 #117 Kat Cole: The Power of Possible
Aug 10, 2021 positive
Assertion Not checkable as stated
Cole: Cinnabon forfeited millions in EBITDA to restore franchisee trust
“We killed the initiative. We walked away from millions, millions in EBITDA. It was devastating for the company and the budget, but it was the only option to preserve the relationship with my franchisees”
Kat Cole Aug 10, 2021 ▶ 23:23 #117 Kat Cole: The Power of Possible
Aug 10, 2021
Insight
Cole: Internal Promotions Give Former Peers Excuses to Resist Standards
“And so all of a sudden when someone is plucked out of the peer group to be a leader, then everything that you have done not perfectly becomes an excuse for others to not do it perfectly.”
Kat Cole Aug 10, 2021 ▶ 16:43 #117 Kat Cole: The Power of Possible
Aug 10, 2021 positive
Insight
Cole: Resolving customer conflict requires practicing 'customer service judo'
“It was almost like customer service judo, where I was using his energy in a way to play the game back to him, but in a giving way.”
Kat Cole Aug 10, 2021 ▶ 15:40 #117 Kat Cole: The Power of Possible
Aug 10, 2021 positive
Insight
Kat Cole: Assume criticism is correct before responding
“Anytime you are criticized, assume first it's correct. Just allow yourself to digest that, and then respond. And either you will You will reaffirm that the criticism is not correct, and you can focus more on the why and a productive relationship, or you realiz…”
Kat Cole Aug 10, 2021 ▶ 36:13 #117 Kat Cole: The Power of Possible
Aug 10, 2021
Insight
Cole: Restoring broken trust outweighs the risk of emboldening stakeholders
“The biggest problem was repairing the trust, and I would rather err on the side of creating a little bit of a demanding monster on a basis of trust than be so cautious that I don't feed their demands that, that I don't fully repair the trust.”
Kat Cole Aug 10, 2021 ▶ 25:44 #117 Kat Cole: The Power of Possible
Aug 10, 2021 positive
Insight
Kat Cole: Disappointment from default trust is only a single-digit tax
“The frequency that I'm let down is so low compared to the frequency that I'm proven right in people's potential, and so it just feels like this tax. It's like a single digit percentage tax that is a small price to pay for getting all the upside that comes from…”
Kat Cole Aug 10, 2021 ▶ 13:12 #117 Kat Cole: The Power of Possible
Aug 10, 2021 neutral
Insight
Kat Cole: Gratitude Can Blind Leaders to the Need for Change
“Sometimes we can be so humble, so grateful for what we have, that we forget that we have the right, and in the case of being a leader or a parent, the responsibility of To work toward something better. And so I am an intense gratitudist and lead with gratitude…”
Kat Cole Aug 10, 2021 ▶ 4:02 #117 Kat Cole: The Power of Possible
Aug 10, 2021 positive
Disclosure
Kat Cole: Monthly relationship check-ins directly improved team one-on-ones
“And so we have done this every month since we met. It has been an incredible enabler to our relationship and then reverse engineered it to have a similar practice for my business. It was rooted in one-on-ones that I already had with my team, but my one-on-ones…”
Kat Cole Aug 10, 2021 ▶ 57:23 #117 Kat Cole: The Power of Possible
Aug 10, 2021
Insight
Cole: Halt all other initiatives when frontline feedback reveals a clear pattern
“When you find something that is a pattern across all three questions, I have learned you stop everything, everything, and you make that happen right away.”
Kat Cole Aug 10, 2021 ▶ 47:59 #117 Kat Cole: The Power of Possible
Aug 10, 2021 positive
Insight
Cole: Grocery CPG products do not cannibalize mall or airport franchise sales
“And the reality is that, you know, the first is more often true that these channels are completely separate of each other. Someone's impulse in a mall or an airport is not compromised by if they buy Cinnabon cereal at the grocery store.”
Kat Cole Aug 10, 2021 ▶ 30:52 #117 Kat Cole: The Power of Possible
Aug 10, 2021 neutral
Assertion Partly supported
Cole: Dropped out of college at 20 after opening seven international restaurants
“So at the age of 20, after having opened seven restaurants on three separate continents outside of North America, I dropped out of college.”
Kat Cole Aug 10, 2021 ▶ 9:26 #117 Kat Cole: The Power of Possible
Dec 21, 2021 positive
Insight
Kat Cole: The upside of believing in people outweighs occasional letdowns
“The upside of believing in people is so high. And, not but, and some will let us down. And the frequency that I'm let down is so low compared to the frequency that I'm proven right in people's potential, and so it just feels like this tax. It's like a single d…”
Kat Cole Dec 21, 2021 ▶ 5:21 #127 Best of 2021: Conversations of the Year
Jun 21, 2022 positive
Insight
Cole: Refining marriage check-ins improved professional one-on-ones with her team
“It was rooted in one-on-ones that I already had with my team, but my one-on-ones with my team got better as my check-ins with my husband became more refined and consistent.”
Kat Cole Jun 21, 2022 ▶ 49:44 TKP Insights: Sex and Relationships
Feb 28, 2023
Insight
Cole: When criticized, assume first that the criticism is correct
“Anytime, it's one of my favorite pieces of advice, anytime you are criticized, assume first it's correct. Just allow yourself to digest that, and then respond. And either you will reaffirm that the criticism is not correct, and you can focus more on the why an…”
Kat Cole Feb 28, 2023 ▶ 34:53 TKP Insights: Leadership
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