Opinion
Zimmer: Successor Doug Ewert was not qualified to run Men's Wearhouse
“Look, I know I told you that Doug would be a good replacement, but after a couple of years, I was wrong. He's not qualified to run the company”
Assertion Not checkable as stated
Zimmer: Men's Wearhouse stole Macy's tuxedo rental deal during legal review
“My team and I were in New York in Terry Lundgren's office, the CEO of Macy's, making a deal to be the... Tuxedo. Tuxedo rental, and we had the deal. It went to legal review, and while it was in legal review, Men's Warehouse stole it.”
Opinion
Zimmer admits CEO replacement Doug Ewer was unqualified to lead company
“Look, I know I told you that Doug would be a good replacement, but after a couple of years, I was wrong. He's not qualified to run the company”
Assertion Not checkable as stated
Men's Wearhouse intercepted Generation Tux's exclusive rental deal with Macy's
“My team and I were in New York in Terry Lundgren's office, the CEO of Macy's, making a deal to be the... Tuxedo, rental, and we had the deal. It went to legal review, and while it was in legal review, men's warehouse stole it.”
Assertion Not checkable as stated
Zimmer offered $90 million to buy back K&G after his firing
“Because after I was fired, The first thing I tried to do was buy K&G from Men's... For ninety million dollars.”
Insight
Zimmer: American retail consumers are not fooled by constant promotional sales
“It was though everybody in retail thought that the American consumer was stupid, and actually, they're not as stupid as those people thought.”
Assertion Not checkable as stated
Zimmer: K&G helped Men's Wearhouse raise gross margin by 1,000 bps
“Men's warehouse stores were able to raise the gross profit percentage by a full 10%, which is a thousand basis points over a decade, because K&G was protecting our opening price point position.”
Opinion
George Zimmer: Men's Wearhouse Ouster Was 'Capitalism Run Amok'
“I see what happened at men's as really an example of capitalism run amok.”
Assertion Not checkable as stated
Zimmer: Men's Wearhouse blocked K&G sale over four-year non-solicit demand
“Well, at first, they wouldn't sell it to me at all. Then they said, alright, If you give us a four year non-solicitation. And I said, what do you mean by that? And they said, you can't hire our employees for four years. And I said, are you kidding? I'll give y…”
Insight
Constant promotional sales wrongly assume that American consumers are stupid
“It made no sense to me, this constant barrage of sales. It was though everybody in retail thought that the American consumer was stupid. And actually, they're not as stupid as those people thought.”
Insight
Dressing room 'shirt stacking' technique drove major retail upsell revenue
“When a man purchased a suit while he was in the dressing room, we would put together shirts, ties, belts, shoes, everything that would make the outfit really jump. Then we would present it to the customer, and we were not, in my mind, pushy, but we were Not pa…”
Assertion Contradicted
Flanker brand K&G enabled Men's Wearhouse to raise gross margins 10%
“K&G provides a unique opportunity for an offensive and defensive strategy, and they didn't quite understand what that meant, and so what it means is men's warehouse stores were able to raise the gross profit percentage of By a full 10%, which is a thousand bas…”
Opinion
George Zimmer: Southern department stores did not understand apparel discounting in the 1970s
“I decided that they didn't really understand how to retail apparel, not only in Foley's, but throughout my territory. I didn't think that they understood the idea of discounting, which was really more in the Northeast, and to some degree in Chicago, but had no…”
Opinion
Zimmer: Houston's Rapid Growth Saved Men's Wearhouse From Early Mistakes
“Dallas was old money, Houston was new money, so that for a young upstart like myself trying to create a business, the chances were much greater in Houston, and in fact since I didn't really know anything about the retail business when I opened Men's warehouse.…”
Insight
Zimmer: Urban marketing expenses make running a single retail location unsustainable
“The marketing expenses in a major urban area are so high you can't really run a single location. You need multiple locations.”
Assertion Not checkable as stated
Zimmer: Men's Wearhouse sold white-labeled Cerruti suits for $199 versus competitors' $299
“I beat him, and we got Nino Cerruti suits, white labeled, but at a 20% purchase discount, which enabled us to sell them moderately profitably at one 99, when everybody else in America was selling them at two 99.”
Insight
Zimmer: Founder acting as spokesperson boosts internal employee morale
“When you are a spokesperson for your own business, of course you're doing it to affect the external world. You want more business, but what happens is that, and we were in a retail business with hundreds or thousands of employees, the workforce Loves the fact …”
Insight
Zimmer: Men dread shopping, so proactive bundling is perceived as service
“Men look at going into a clothing store like going to the dentist's office. So their wife says to them, I made you a dental appointment, and it's like the worst thing that the man can imagine. So they put off coming in to a clothing store until they can no lon…”
Assertion Not checkable as stated
Zimmer: No buyer has offered half of my $90M bid for K&G
“To this day, they still can't find anybody that would offer them Half of what I was going to pay them.”
Opinion
Houston's rapid economic growth masked Zimmer's early ignorance of retail
“Dallas was old money, Houston was new money, so that for a young upstart like myself trying to create a business, the chances were much greater in Houston, and in fact since I didn't really know anything about the retail business when I opened Men's warehouse.…”
Insight
High urban marketing costs force retail chains to operate multiple locations
“The marketing expenses in a major urban area are so high you can't really run a single location. You need multiple locations.”
Assertion Not checkable as stated
Zimmer secured wholesale Nino Cerruti suits by winning a basketball bet
“I beat him, and we got Nino Cerruti suits, white labeled, but at a 20% purchase discount, which enabled us to sell them moderately profitably at one 99 when everybody else in America was selling them at two 99.”
Insight
Founders acting as TV spokespeople significantly boosts internal employee morale
“When you are a spokesperson for your own business, of course you're doing it to affect the external world. You want more business. But what happens is that, and we were in a retail business with hundreds or thousands of employees, the workforce loves the fact …”
Assertion Not publicly verifiable
JFK Jr. wore Zimmer's father's raincoat during iconic funeral salute
“He also made more of an upscale boy's raincoat, and when John John Kennedy was standing at his father's funeral in that famous photo where he salutes, he's wearing my father's raincoat.”