Tony Hsieh
28 statements across 4 episodes · 9 bullish · 2 bearish · 3 people on the record · first statement Jan 23, 2017 by Tony Hsieh · said 20 times in 8 episodes since 2017 · across every show →
On the record as a speaker too: Tony Hsieh's record, appearances and statements → this page counts the times other people say the name.
Mentions by year
brought up most by Guy Raz (18), Keller Rinaudo Cliffton (1), Eric Ryan (1)
tap a year for its mentions
2025 1 mention in 1 episode
2023 11 mentions in 1 episode
2022 1 mention in 1 episode
2021 1 mention in 1 episode
2020 3 mentions in 1 episode
2019 2 mentions in 2 episodes 1 per episode
2017 1 mention in 1 episode
Everything said about Tony Hsieh, oldest first
Jan 23, 2017 bullish
Tony Hsieh Envisions Future Zappos Airlines and Hotels Within 20 Years
“We're hoping, 1020 years from now, people won't even realize we started selling shoes online. And I can imagine one day there could be a Zappos Airlines or Zappos Hotel that Is really just about the very best customer service and customer experience.”
Jan 23, 2017
Jan 23, 2017
Hsieh: Post-Crash Investors Believed No One Would Buy Shoes Online
“No, and also there were huge companies like pets.com that were e-commerce that were kind of imploding at the time, and so even if someone wanted to invest in an internet company, the last thing they wanted to do was invest in an online shoe company, because no…”
Jan 23, 2017
Jan 23, 2017
Tony Hsieh Walked Away From 1.5 Years of Unvested Microsoft Stock
“Well, in Silicon Valley, usually there's a four-year, what's known as a four-year vesting for your stock, and I'd only been there for two and a half years, so really had to stay for another year and a half after Microsoft acquired us in order to get the full a…”
Jan 23, 2017
Jan 23, 2017
Hsieh Sold LinkExchange Because the Company Culture Went Completely Downhill
“What a lot of people don't know is the real reason why we ended up selling the company, and the real reason was because the company culture had gone completely downhill, and I myself dreaded getting out of bed in the morning to go to my own company”
Jan 23, 2017 positive
Hsieh: Purpose-Driven Customer Service Requires Decisions Competitors Would Never Make
“And so I think, you know, when you actually want your brand to stand for something or to have some sort of purpose, and in our case, it's about to be about the very best customer service and customer experience. You do things that are kind of nonsensical in so…”
Jan 23, 2017 neutral
Tony Hsieh Owns Two Pairs of Shoes and Dislikes Footwear
“Right now I'm wearing black Asics, and then I have a pair of flip-flops that I wear, and those are the only two pairs. I'm actually not passionate about shoes at all. I'm passionate about customer service and company culture, so I can talk forever about those …”
Jan 23, 2017 positive
Hsieh: CEOs Should Be Greenhouse Architects, Not the Tallest Plant
“I'm probably different from a lot of typical CEOs, where I like to use the analogy of, imagine a greenhouse, where maybe at a typical company, the CEO might be the strongest and tallest Most charismatic plant that all the other plants strive to one day become,…”
May 20, 2019
Tony Hsieh walked away from 18 months of Microsoft stock vesting
“Well, in Silicon Valley, usually there's a four-year, what's known as a four-year investing for your stock, and I'd only been there for two and a half years, so really had to stay for another year and a half after Microsoft acquired us in order to get the full…”
May 20, 2019 negative
Hsieh sold LinkExchange because its company culture had gone completely downhill
“What a lot of people don't know is the real reason why we ended up selling the company, and the real reason was because the company culture had gone completely downhill, and I myself dreaded getting out of bed in the morning to go to my own company, which is k…”
May 20, 2019 neutral
May 20, 2019 positive
Tony Hsieh: CEOs should be greenhouse architects, not the tallest plants
“I'm probably different from a lot of typical CEOs where I like to use the analogy of imagine a greenhouse where maybe at a typical company, the CEO might be the strongest and tallest and Most charismatic plant that all the other plants strive to One day become…”
May 20, 2019 neutral
LinkExchange started by cold-emailing 100 random websites to swap banner ads
“And so we literally just contacted a hundred random websites that we thought were interesting... Basically that we're trying this thing out, and if you just put this little piece of code into your website, banners will start showing up, and in exchange, you se…”
May 20, 2019 neutral
Hsieh sold his personal real estate at a loss to fund Zappos
“And basically, as Zappos was growing, it was also losing more money, and we also need more money for inventory, and so I ended up, one by one, selling off the apartments, and it's kind of like when in Monopoly, when you buy a hotel or houses, and then you have…”
May 20, 2019
May 20, 2019
LinkExchange grew to 100 employees and sold to Microsoft for $265 million
“Over two and a half years, we ended up growing the company, which was called Link Exchange, to about a hundred or so people. And then ultimately ended up selling the company to Microsoft in 1998 for two hundred sixty five million.”
Nov 30, 2020 positive
Hsieh: LinkExchange Grew to 100 People and Sold to Microsoft for $265M
“Yeah, over two and a half years, we ended up growing the company, which was called Link Exchange, to about a hundred or so people. And then ultimately ended up selling the company to Microsoft in 1998 for two hundred sixty five million.”
Nov 30, 2020 negative
Hsieh: Deteriorating Culture Was the Real Reason LinkExchange Was Sold
“What a lot of people don't know is the real reason why we ended up selling the company, and the real reason was because the company culture had gone completely downhill, and I myself dreaded getting out of bed in the morning to go to my own company, which is k…”
Nov 30, 2020 positive
Nov 30, 2020 neutral
Nov 30, 2020 neutral
Hsieh: Walked Away from Unvested Stock Following Microsoft Acquisition
“Well, in Silicon Valley, usually there's a four-year, what's known as a four-year vesting for your stock, and I'd only been there for two and a half years, so really had to stay for another year and a half after Microsoft acquired us in order to get the full a…”
Nov 30, 2020 positive
Nov 30, 2020
Nov 30, 2020 positive
Nov 30, 2020
Hsieh Liquidated San Francisco Apartments at a Loss to Fund Zappos
“And basically as Zappos was growing, it was also losing more money and we also need more money for inventory. And so I ended up one by one selling off the apartments and it's kind of like when in Monopoly, when you buy a hotel or houses and then you have to se…”