Zappos co-founder Tony Hsieh explains his management philosophy and introverted leadership style to Guy Raz.
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“And for me, I really think of my role as more about being the architect of the greenhouse, and then the, all the plants inside will flourish and thrive on their own.”
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More from Tony Hsieh
PredictionNot checkable as stated
Hsieh: Zappos could expand into airlines and hotels within 10–20 years
“We're hoping, 1020 years from now, people won't even realize we started selling shoes online, and I can imagine one day there could be a Zappos Airlines or Zappos Hotel that, Is really just about the very best customer service and customer experience.”
Tony HsiehNov 30, 2020▶ 20:36Remembering Tony Hsieh of Zappos
PredictionNot checkable as stated
Tony Hsieh Envisions Future Zappos Airlines and Hotels Within 20 Years
“We're hoping, 1020 years from now, people won't even realize we started selling shoes online. And I can imagine one day there could be a Zappos Airlines or Zappos Hotel that Is really just about the very best customer service and customer experience.”
Hsieh: Deteriorating Culture Was the Real Reason LinkExchange Was Sold
“What a lot of people don't know is the real reason why we ended up selling the company, and the real reason was because the company culture had gone completely downhill, and I myself dreaded getting out of bed in the morning to go to my own company, which is k…”
Tony HsiehNov 30, 2020▶ 9:18Remembering Tony Hsieh of Zappos
Insight
Tony Hsieh: True success is being okay with losing everything you have
“And sometimes people ask me what my definition of success is, and I would say, for me, it's getting to the point where you're truly ok with losing everything you have.”
Tony HsiehNov 30, 2020▶ 25:39Remembering Tony Hsieh of Zappos
Insight
Tony Hsieh: CEOs should be greenhouse architects, not the tallest plants
“I'm probably different from a lot of typical CEOs where I like to use the analogy of imagine a greenhouse where maybe at a typical company, the CEO might be the strongest and tallest and Most charismatic plant that all the other plants strive to One day become…”
Tony HsiehMay 20, 2019▶ 4:29Zappos: Tony Hsieh (2017)
Disclosure
Hsieh sold LinkExchange because its company culture had gone completely downhill
“What a lot of people don't know is the real reason why we ended up selling the company, and the real reason was because the company culture had gone completely downhill, and I myself dreaded getting out of bed in the morning to go to my own company, which is k…”
Tony HsiehMay 20, 2019▶ 10:21Zappos: Tony Hsieh (2017)
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