Oliver Kharraz
10 statements across 1 episodes · 2 bullish · 2 bearish · 1 people on the record · first statement Aug 17, 2020 by Oliver Kharraz · across every show →
On the record as a speaker too: Oliver Kharraz's record, appearances and statements → this page counts the times other people say the name.
Everything said about Oliver Kharraz, oldest first
Aug 17, 2020 positive
Kharraz: Doctors and McKinsey consultants dismissed Zocdoc, but consumers liked it
“Oh, everyone. Everyone told us we're crazy, and we got a lot of negative feedback on the idea, too, right? People would say, this is, this just won't work, you know, I would never pick my doctor on the internet, or I already have a doctor or, you know, doctors…”
Aug 17, 2020
Aug 17, 2020
Aug 17, 2020 neutral
Aug 17, 2020
Kharraz: Zocdoc validated early wireframes in Starbucks for $5 gift cards
“You know, we, what we started doing is actually mocking up the site and how we imagined it back then in PowerPoint and just the image of a website. Yeah, wireframe. Exactly. We would, And then we'd go to Starbucks and we'll chat up strangers and say, hey, here…”
Aug 17, 2020
Kharraz: Healthcare marketplaces require matching zip code, specialty, and insurance
“When you think about it, healthcare is hyperlocal and very complicated, so you have to match supply and demand on a zip code specialty level, and then we have thousands of insurances to take into account, and so we realized that our odds of actually finding a …”
Aug 17, 2020 neutral
Kharraz: Zocdoc gave patients Amazon gift cards for failed early appointments
“I was our customer service I personally would call the doctor and confirm the appointment was all set, and if it wasn't, I'd Personally contact the patient to let them know and then I would offer them an Amazon gift card alongside with an apology.”
Aug 17, 2020 negative
Aug 17, 2020 positive
Kharraz: Long doctor wait times stem from hidden supply, not shortages
“Most people thought it's normal that people have to wait 24 days to see a doctor because there's a doctor shortage. And our insight was really that, no, you know, doctors have last minute availability because of these last minute cancellations, no shows, resch…”
Aug 17, 2020 negative
Kharraz: Guy Kawasaki publicly panned Zocdoc at TechCrunch 2007 debut
“Guy Kawasaki, who we knew and valued, As an evangelist for Apple, he came out and just said he didn't get it, he would never use this in front of everyone, right? And his direct quote was something like, honestly, it would just never occur to me to go to any s…”