Kharraz: Long doctor wait times stem from hidden supply, not shortages
Oliver Kharraz · Zocdoc: Oliver Kharraz · Aug 17, 2020 · at 13:11
Oliver Kharraz, co-founder of Zocdoc, explains the contrarian insight regarding healthcare scheduling inefficiencies that led to the creation of Zocdoc.
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“Most people thought it's normal that people have to wait 24 days to see a doctor because there's a doctor shortage. And our insight was really that, no, you know, doctors have last minute availability because of these last minute cancellations, no shows, reschedules.”
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