Marcia Kilgore
40 statements across 5 episodes · 16 bullish · 5 bearish · 3 people on the record · first statement Jan 22, 2018 by Marcia Kilgore · said 12 times in 9 episodes since 2019 · across every show →
On the record as a speaker too: Marcia Kilgore's record, appearances and statements → this page counts the times other people say the name.
Mentions by year
brought up most by Guy Raz (10), Marla Beck (1), Jo Malone (1)
tap a year for its mentions
2022 1 mention in 1 episode
2021 1 mention in 1 episode
2020 6 mentions in 3 episodes 2 per episode
2019 4 mentions in 4 episodes 1 per episode
Everything said about Marcia Kilgore, oldest first
Jan 22, 2018
A 1996 Vogue feature funded most of Bliss Spa's construction costs
“When this article dropped, thousands of people started to call to buy this Swiss oxygen cream. It lasted probably for four or five months of, you know, this article having such an incredible effect on the sales of products out of our little facial place that a…”
Jan 22, 2018 bullish
Jan 22, 2018
Jan 22, 2018 negative
Kilgore left Bliss after clashing with Starwood's inexperienced appointed executive
“They put somebody in charge of the business, who was a young guy, probably the prodigy of the man who owned Starwood at the time, who really didn't understand customer service the way I understood it, and I felt like I was spending most of my day trying to tea…”
Jan 22, 2018
Jan 22, 2018 positive
Jan 22, 2018 positive
Jan 22, 2018
Kilgore: True entrepreneurs hedge their bets by running two ventures simultaneously
“True entrepreneurs always hedge their bets, right? You don't give up your day job because you think that your, you know, side hustle or whatever it is, is going to actually pay off. You always do two things at the same time because one of them may not work and…”
Jan 22, 2018 positive
Jan 22, 2018 negative
Kilgore: Facial steaming is an outdated practice that harms the skin
“I carried a steamer, which is a very outdated piece of equipment. I would never steam somebody's face now. Back then, it was what everybody did, and that was kind of the method that we learned, and we thought that was good for the skin, and, you know, since th…”
Jan 22, 2018 positive
Founders must understand brain psychology to avoid reacting emotionally
“One of the tools that they should have is the understanding of how the human brain works, right? Because if you can understand how your brain is fooling you, when you might be reacting to something rather than making a sound decision, or When you might be feel…”
Jan 22, 2018 neutral
Aug 12, 2019
True entrepreneurs hedge bets and avoid risking everything on one venture
“True entrepreneurs always hedge their bets, right? You don't give up your day job because you think that your, you know, side hustle or whatever it is, is going to actually pay off. You always do two things at the same time because one of them may not work and…”
Aug 12, 2019 positive
Aug 12, 2019
Aug 12, 2019 positive
A 1996 Vogue feature generated enough sales to fund Bliss Spa's construction
“It lasted probably for four or five months of, you know, this article having such an incredible effect on the sales of products out of our little facial place that a lot of the construction costs were almost covered by that one article.”
Aug 12, 2019
Aug 12, 2019 neutral
Aug 12, 2019 positive
Jan 9, 2020 positive
Kilgore: Founders must listen to social media attacks instead of getting defensive
“Customers will attack you all the time, especially with social media, right? So you will get onslaughts and onslaughts of people criticizing you, and you have to actually take it and think, you know what? Listen to them, because they're telling you what to do.…”
Jan 9, 2020
Kilgore: Initial skepticism from others does not mean a vision is bad
“If you're a real entrepreneurial type, you probably see the vision the most, and you don't see the data and the details until maybe later. So you're up here, and these people down here can't see it, and that's because you haven't maybe connected all the dots f…”
Jan 9, 2020
Jan 9, 2020
Kilgore: Every business idea must pass the one-sentence 'so what' test
“Every idea you have has to pass the so what test. So, have someone ask you so what, and then explain so what in one sentence. If you can't, and it's not cool, like what's cool about that? What's new about that? Go back and work on your idea before you spend a …”
Jan 9, 2020 positive
Kilgore: Business size should prioritize founder happiness over obligatory massive scale
“Any size of business, listen, when it comes down to it, what's the most important thing? Happiness, right? So if you're happy with a small business where you're not stressed all day, that's perfectly great. And then if you're not happy, unless your business is…”
Jan 9, 2020 positive
Kilgore: Structured problem mapping counters the dangerous unchecked optimism of entrepreneurs
“If you're somebody who's quite optimistic, which is a requirement to be an entrepreneur, you have to be kind of optimistic to a fault. You won't want to look at the hurdles that may be in the way. So actually sitting down and mapping things out will tell you k…”
Jan 9, 2020 negative
Kilgore: Soap & Glory's men's line failed over 99-cent price expectations
“Someone wanted to I asked us to do a men's line offshoot of Soap and Glory, and that didn't really work, because men didn't buy cosmetics at the time. It wasn't makeup, but they wanted to spend 99 cents on a shower gel, and I couldn't make it that cheap. I did…”
Jan 9, 2020
Jan 9, 2020 neutral
Kilgore: Serial founders scale up because mastering smaller challenges gets boring
“It's kind of, when you learn to ski, right? First you're on the bunny slope, and then it's really boring to be on the bunny slope. So you have to go to the green. And then you have to go to the blue. To go to the blue. And then you've got to go to the red, and…”
May 21, 2020 positive
May 21, 2020 positive
Marcia Kilgore: Small Business Founders Must Learn to Do Outsourced Roles
“For smaller businesses, hedging your bets probably just means learning more parts of that business that you might have thought you could afford to outsource, maybe you can't right now, and that's all right. There'll be a time for it, and probably that will mea…”
May 21, 2020 positive
Marcia Kilgore: Review Zoom Presentations Immediately to Iterate Slide Decks
“I've done this a couple of times, actually, because I've presented decks to people over Zoom. Afterwards, I will actually stop, and I will write down what didn't go well, what could I have done better, or what could someone have done better, and then gone back…”
May 21, 2020 bullish
May 21, 2020 neutral
Jun 19, 2025 positive
Jun 19, 2025 negative
Jun 19, 2025
Jun 19, 2025 negative
Jun 19, 2025
Kilgore: E-commerce founders should not delay follow-up emails out of politeness
“Don't be too polite. People are getting constantly barraged with emails, and if you think, oh, I'm going to be polite, I'm not going to send this for another two weeks, they might have bought a bag by then, right, from somebody else.”
Jun 19, 2025
Kilgore: Brands need a few flagship stores with lines, not 20 locations
“When you talk about retail stores, I don't think you need, you know, 20 of them. I think you need, like, a couple of really good ones strategically located where there is a line out the door. Nothing is better for your business than a line out the door of peop…”
Jun 19, 2025
Kilgore: Consumers feel responsible picking medium, cheap picking small, superior picking large
“Very often people feel more responsible if they just go for the medium. They feel cheap if they go for the small. They feel superior if they go for the large. It's really crazy, but these things are very true.”