Kwame Christian

19 statements across 1 episodes · 1 bullish · 2 bearish · 1 people on the record · first statement Aug 7, 2025 by Kwame Christian · across every show →

On the record as a speaker too: Kwame Christian's record, appearances and statements → this page counts the times other people say the name.

Everything said about Kwame Christian, oldest first

Aug 7, 2025 negative
Insight
Over-Explaining in Conflict Surrenders Power to the Other Side
“Because when we are over explaining, what we're doing is we're giving away our power to the other side. When we are over explaining, it means that we are seeking validation from somebody outside of ourselves. And we're asking from them something that we are in…”
Kwame Christian Aug 7, 2025 ▶ 21:19 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025 positive
Insight
Kwame Christian: 'Commentating the Conversation' Helps De-escalate Heated Arguments
“I call it commentating the conversation. So imagine if the conversation is like a sporting event and then you have commentators that are up in the booth observing it just objectively. So what I like to do is I try to pull them out To that commentators booth wi…”
Kwame Christian Aug 7, 2025 ▶ 6:31 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Make First Offers Only When Holding Equal or Superior Information
“If I have as much information or more information, I'm always going to make the first offer because I know the power of anchoring. I'm not going to give that away to the other side, but if they know more than me and I know that, then I'm going to sit back, wai…”
Kwame Christian Aug 7, 2025 ▶ 8:23 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Why the Complete Cessation of Fighting Can Signal Relationship Danger
“It's like the fights can be really bad, but then when the fights stop, that can be even worse.”
Kwame Christian Aug 7, 2025 ▶ 5:57 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025 negative
Insight
Christian: Prolonging tough conversations with underperforming staff becomes the problem
“Sometimes after repeated conversations and leaning into the conversations, the continued conversations in itself is the problem.”
Kwame Christian Aug 7, 2025 ▶ 54:46 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Ask Interrupters to State Your Point to Expose Their Inattention
“So when you recognize somebody is not listening, a simple thing you could do is just say, Hey, listen, I feel like I'm having trouble getting my point across out of curiosity. What is it that you think my point is in this situation and just put it on them. And…”
Kwame Christian Aug 7, 2025 ▶ 48:56 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Leading With 'I'm Right' Provokes Resistance Over Persuasion
“There's a difference between being right and being persuasive. And if we start off by saying, I'm right because of this, what we are implying to them is that they are wrong. And so now it's not even about the thing anymore. It's about them asserting themselves…”
Kwame Christian Aug 7, 2025 ▶ 3:49 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Kwame Christian: Feedback is difficult because leaders only engage during problems
“One of the reasons why it's so hard is because we don't give positive feedback. We don't do positive reinforcement. We don't tell people when we like them. And so the only time we have a conversation with them about performance or something that they did is wh…”
Kwame Christian Aug 7, 2025 ▶ 30:38 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Disclosure
Follow the 70/30 Rule: Speak Only 30% of the Time in Negotiations
“So I follow the seventy-thirty rule. So I try to get the other side speaking 70% of the time. I'm only speaking 30% of the time.”
Kwame Christian Aug 7, 2025 ▶ 25:52 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Christian: Anchors Must Satisfy the 'Because Test' with Objective Third-Party Criteria
“This is the way that you know whether or not your anchor is legit. So you need to be able to finish the sentence. I'm offering this because blank, and then you fill it in with objective and legitimate criteria. So objective, it comes from a third party legitim…”
Kwame Christian Aug 7, 2025 ▶ 10:18 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Avoid Asking 'Why' in Conflict; Use 'What' or 'How' Instead
“You want to understand why, but you want to try to avoid using the word why, because why is associated with judgment. So any question that could start with why can be transitioned to what or how.”
Kwame Christian Aug 7, 2025 ▶ 36:28 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Humor in Tough Conversations Fails Disastrously If You Aren't Actually Funny
“Laughter and humor in tough conversations only works if you are funny. If you're not funny, it makes everything worse.”
Kwame Christian Aug 7, 2025 ▶ 47:00 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Kwame Christian: Do Not Argue With Gaslighters; Deprive Them of Engagement
“Once you've identified a person as gaslighting or manipulative, You need to pull back and try to get yourself that freedom that you need, because what they want is more engagement. What they want are more opportunities to manipulate you, and you need to depriv…”
Kwame Christian Aug 7, 2025 ▶ 16:31 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Christian: Guide counterparts to find their own contradictions instead of asserting error
“Instead of telling them they're wrong, you help them to figure out how wrong they are themselves. So you give them the injection of humility by helping them to realize that there's no substance behind their argument.”
Kwame Christian Aug 7, 2025 ▶ 27:11 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Forcing Short-Term Negotiation Wins Breeds Subconscious Sabotage
“A lot of times we win arguments, but lose the relationship. Resentment builds up, right? So you might get what you want in the moment. They might comply or submit in the moment, but then the whole time while they're complying, they are finding little sneaky wa…”
Kwame Christian Aug 7, 2025 ▶ 4:08 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025 neutral
Insight
Christian: People prepare strategically for difficult talks but neglect emotional preparation
“In our preparation, we often take the time to prepare strategically, but we don't take the time to prepare Emotionally.”
Kwame Christian Aug 7, 2025 ▶ 37:45 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Shift Conversations to the Future Tense to Neutralize Resentment
“One of the most powerful things you can do to make a conversation more productive, especially when there's been resentment and hurt in the past. Just focus on the grammatical tense of the conversation. Pain, resentment, frustration, judgment, all of that exist…”
Kwame Christian Aug 7, 2025 ▶ 13:37 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025
Insight
Asserting Points Triggers Automatic Counterpoints Rather Than Genuine Listening
“So Kwame's first law of argumentation is every point has an equal and opposite counterpoint. So every time you make a point, they're going to keep coming back at a point, because you know they're not listening.”
Kwame Christian Aug 7, 2025 ▶ 27:49 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Aug 7, 2025 neutral
Insight
Christian: Trying to stop crying during conflict makes you cry more
“I've coached people who are criers and the thing about crying is that the more you try to stop crying, the more you cry.”
Kwame Christian Aug 7, 2025 ▶ 44:41 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
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