Tank: Conversational AI will become the primary UI for software
Aytekin Tank · Hands On: Building Customer Service AI Agents — With Jotform's Aytekin Tank · Feb 25, 2025 · at 13:35
Aytekin Tank, CEO of Jotform, explains his vision for natural language interfaces replacing complex software menus during a product demo with Alex Kantrowitz.
“So basically I see AI as a way for us to kind of also be the user interface. Like the conversation could be the user interface and AI actually gives us that promise. Like if you think about it in the past like just people have been having trouble using software because it's just, you know, you have to learn software, but with AI, The AI could be the user interface between people and the software, so that like, you could just ask it what you want, and then it can actually instruct the software to do those changes.”
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