Tank: AI agents will move into sales and replace lead qualification
Aytekin Tank · Hands On: Building Customer Service AI Agents — With Jotform's Aytekin Tank · Feb 25, 2025 · at 21:58
Aytekin Tank, CEO of Jotform, discusses the future of autonomous AI agents beyond customer service with host Alex Kantrowitz.
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“I think the next, next one is like sales, right? How can you do sales? And it's again, like, There's this there's this term called, like, you know, lead qualification, right? You qualify leads. Why do you need to qualify leads? Why don't you, like, treat everyone equally, and if you cannot serve everyone, if you cannot provide everyone, like you know, human salesperson just provide them, like, this AI service person”
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